On-Call Scheduler (Overnight & Weekend) – LDV Hospice & Sol Amor Senior Care

Location: Albuquerque, NM Type: Full-Time Schedule: • Thursday: 5:30 PM – 8:30 AM • Friday: 5:30 PM – 8:30 AM • Saturday & Sunday: On-call coverage through the weekend until Monday at 8:30 AM Pay: $20/Hour

About Us

At LDV Hospice and Sol Amor Senior Care, our mission is to provide compassionate, reliable care that supports patients and families when they need it most. Our teams are dedicated to ensuring comfort, dignity, and peace of mind through attentive service and coordinated care. Behind every successful visit is a strong support team working to keep communication and scheduling running smoothly.

Position Overview

We are seeking a dependable On-Call Scheduler to support our hospice and home care teams during evenings, nights, and weekends. This role serves as a central point of communication between patients, families, caregivers, and clinical staff, ensuring urgent needs are addressed and appropriate staff are scheduled in a timely manner.

The ideal candidate is organized, calm under pressure, and able to communicate clearly while coordinating care outside of normal business hours.

Key Responsibilities

Answer and manage incoming calls from patients, families, and staff during on-call hours.

Coordinate and schedule caregivers, nurses, or other staff for urgent or scheduled visits.

Relay messages promptly and accurately to the appropriate team members.

Maintain clear documentation of calls, requests, and scheduling changes.

Support communication between clinical staff, caregivers, and management.

Assist with schedule adjustments and ensure coverage for patient care needs.

Maintain professionalism, confidentiality, and compassionate communication at all times.

Qualifications

Required:

High school diploma or equivalent.

Strong organizational and communication skills.

Ability to remain calm and professional in urgent or time-sensitive situations.

Basic computer skills and ability to document calls and scheduling updates.

Reliable internet and phone access during on-call hours.

Preferred:

Previous scheduling, healthcare coordination, or administrative experience.

Experience in hospice, home health, or caregiving services.

Why Join Our Team?

Play an essential role in supporting compassionate care for patients and families.

Work with a dedicated team committed to dignity and quality of life.

Be part of organizations that value teamwork, communication, and service.

Opportunity to contribute to meaningful work that impacts lives every day.

If you are dependable, organized, and passionate about supporting healthcare teams behind the scenes, we encourage you to apply.

Apply today and help ensure our patients and caregivers receive the support they need—day or night.