Full-time salaried position. $80,000 annually, depending on experience A premier 55+ independent living gated community located in the far west end of the Richmond area, spanning 400 acres. The community offers a unique, low-maintenance lifestyle and features six distinct neighborhoods with a total of 747 homes. We are seeking an experienced HOA Community Manager with a minimum CMCA credential to join a premier residential community. This is an on-site role (not property management, leasing, or maintenance) focused on overseeing the operations of a homeowners' association. This position requires a hands-on leader who will manage the day-to-day operations of the community’s Pavilion and serve as the direct supervisor for a team of approximately 20 staff members (including both full-time and part-time employees). The ideal candidate will be highly organized, proactive, and comfortable working closely with the Board of Directors. This role requires an on-site presence five days per week, including at least two evenings to support board meetings. This is not a remote position. Benefits: • Health insurance • 401(k) matching • Paid time off • Vision insurance • Dental insurance • Life insurance Responsibilities: • Duties fall into five general areas: Community Management, Pavilion Facilities Coordination, Vendor Contract Management, Neighborhood Association Property Management, Event Management, and Supervision of both full and part-time staff. • Reports directly to the HOA Board of Directors and Management Agent and works with the board to ensure that appropriate operating and personnel policies are developed, communicated, and maintained. • Manages board-approved operational budget for maintenance of the Community, including the Clubhouse facility. • Directs and supervises activities of the association’s contractors, including maintenance, janitorial, security, landscaping, and irrigation, in order to maintain the integrity and appearance of the interior and exterior of the clubhouse and community grounds. • Works with staff in the execution of Event Management. • Works with staff on processing Maintenance Requests. • Responds to after-hours emergencies as needed. • Maintains good public relations and interacts with residents, staff, and vendors in a positive, respectful, and professional manner at all times. Looks into resident grievances and violations and resolves problems in accordance with policies established by the Board of Directors. • Direct supervision of four full-time employees and 15 part-time employees. • Attend 1-2 evening meetings every other month. Qualifications: • Minimum 2 years of experience or more with HOA or Condominium Management. • CMCA, AMS, or PCAM certification required. • Effective oral and written communication and listening skills. Detail-oriented with a high level of accuracy. Resourceful and a creative problem solver. • Personnel management with the ability to execute the Human Resources policies. • Organizational skills and ability to independently prioritize daily workload. • Knowledge of conflict resolution techniques. • Proficiency with MS Office programs and databases. Compensation: $80,000

• Duties fall into five general areas: Community Management, Pavilion Facilities Coordination, Vendor Contract Management, Neighborhood Association Property Management, Event Management, and Supervision of both full and part-time staff. • Reports directly to the HOA Board of Directors and Management Agent and works with the board to ensure that appropriate operating and personnel policies are developed, communicated, and maintained. • Manages board-approved operational budget for maintenance of the Community, including the Clubhouse facility. • Directs and supervises activities of the association’s contractors, including maintenance, janitorial, security, landscaping, and irrigation, in order to maintain the integrity and appearance of the interior and exterior of the clubhouse and community grounds. • Works with staff in the execution of Event Management. • Works with staff on processing Maintenance Requests. • Responds to after-hours emergencies as needed. • Maintains good public relations and interacts with residents, staff, and vendors in a positive, respectful, and professional manner at all times. Looks into resident grievances and violations and resolves problems in accordance with policies established by the Board of Directors. • Direct supervision of four full-time employees and 15 part-time employees. • Attend 1-2 evening meetings every other month.