EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. Now spanning into fifteen states and counting, we're looking to expand our team with additional talented Dispatch Schedulers.

Compensation & Benefits:

FT Positions (40 hours)

Anaheim, CA

$16/HR

Shifts/Hours Available:

6am - 3pm

8am - 5pm

10am - 8pm

On-the-job Training

You Will Serve Our Clients By Providing The Following Services:

Answer phone calls, identify client needs, clarify information, and provide solutions.

Deal with both inbound and outbound calls from our dispatch center.

Listen and evaluate client’s needs and respond accordingly.

Educate potential clients about the services we offer.

Build professional and sustainable relationships with clients by providing excellent service.

Successfully schedule client’s services.

Data entry and accurate/detailed electronic dispatch form entry.

Dispatch techs to job sites to respond to first aid injuries.

Process and track the flow of technicians via GPS system.

Ideal Candidates Must Demonstrate:

Professional phone etiquette, active listener, and possess strong communication skills.

A positive attitude and be team oriented.

The ability to follow verbal and written instructions.

The ability to be detail-oriented and accurate.

Professional demeanor with clients.

The ability to communicate verbally and in writing.

The ability to quickly learn new computer systems.

The ability to read maps and work with GPS systems

The ability to type at least 35 WPM.

Minimum Qualifications:

High School Diploma/ GED required.

Must be 18 years or older.

Working knowledge of office equipment: Phones, printers, and fax.

Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc.

Must be punctual, dependable, and professional.

Must be comfortable participating in a drug screen.

*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.