EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. OSHS Health & Safety operates in facilities across a broad spectrum of industries, including industrial, distribution, manufacturing, construction, entertainment, hospitality, agriculture, renewable energy, and electronics businesses, and operates in both urban and rural settings. Now spanning into thirteen states and counting, we're looking to expand our team with the addition of a talented Customer Service Assistant. If you want to be a part of our dynamic, rapidly-growing company and work with our finance team in the Rodeo office...APPLY TODAY!

HEAR FROM ON-SITE EMPLOYEES ABOUT THEIR JOURNEY: TESTIMONIALS

Our Ideal Candidate Must Be:

Outgoing and personable

Able to follow verbal and written instructions

Organized and detail-oriented

Comfortable and experienced with business phone systems

Focused on providing exceptional customer service

Proficient in verbal and written communication skills

Able to write in acceptable business format

Responsibilities Include:

Maintain customer files in data base

Set up new customers in data base

Communicate effectively with customers and co-workers

Answer a high volume of service questions

Answer high volume of calls

Ensure calls for account set up are processed within the framework of defined protocols, policies, and procedures

Writing and maintaining up-to-date company protocols

Answer pricing questions and write quotes

Aid in various sales campaigns; including mailers, phone calls, etc.

Address and resolve customer concerns

Assist account representatives when needed

Basic Qualifications:

Education:

Minimum 1 year higher education

Computer literate

Proficiency with Excel, Word, and Outlook

Customer Service Experience

A plus...but not required:

Some College

Courses in: Communication, Customer Service, Business, Computers and/or Organizational Skills

Bilingual (English and Spanish)

Physical demands:

Primarily remains in a stationary position (sitting for extended periods of time)

Compensation & Benefits:

FT Position

$16/HR

Health Insurance Benefits

Paid Vacation

401K Matching

Profit Sharing

On-the-job Training

*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.