Account Resolution Specialist / Rodeo CA / FT / Benefit Package / Join Our Award Winning Team Today
EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. OSHS Health & Safety operates in facilities across a broad spectrum of industries, including industrial, distribution, manufacturing, construction, entertainment, hospitality, agriculture, renewable energy, and electronics businesses, and operates in both urban and rural settings. Now spanning into twelve states and counting, we're looking to expand our team with the addition of a talented Account Resolution Specialist. If you want to be a part of our dynamic, rapidly-growing company and work with our finance team in the Rodeo office...APPLY TODAY!
HEAR FROM ON-SITE EMPLOYEES ABOUT THEIR JOURNEY: TESTIMONIALS
Duties & Responsibilities:
Review and monitor assigned accounts to ensure timely payments.
Communicate with delinquent customers while providing excellent customer service.
Update account status records and report on collection activity.
Accurately update customer records with approved terms and credit limits.
Work cross-functionally to address and/or resolve issues relating to outstanding invoices, customer complaints, and credit issues.
Assist with monthly AR reconciliation, close, and reporting.
Actively participate in AR-related projects.
Position Requirements:
Excellent customer service and communication skills.
Ability to work independently and effectively in a dynamic and fast-paced environment
Effectively manage and prioritize various projects with minimal supervision.
Be knowledgeable of basic collections and accounting principles.
Ability to identify, analyze, and resolve customer invoice issues.
Education Requirements:
High School Diploma or equivalent
Some college a plus
Experience Requirements:
Must have B2B collections experience.
Must have QuickBooks experience.
Experience interacting with a large customer base.
Strong written, verbal, and analytical skills.
Must be proficient with Microsoft Excel, Word, and Outlook.
Ability to work both independently and in a team environment.
Compensation Package:
$16/hour (Full-Time position)*
Medical Benefits & 401K matching
Profit Sharing
Vacation
*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.