EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?
For over twenty-four years, On-Site Health & Safety has set the standard for industry-leading customer service and satisfaction. Now spanning into fifteen states and counting, we're looking to expand our team with additional talented Dispatch Schedulers.
Compensation and Benefits:
Full-Time
Shift/Hours: 10AM-7PM 5X8 hour shifts (1 hour lunch)
$16.50/HR
Paid Training
Medical Benefits & 401K
Opportunity For Career Advancement!
You Will Serve Our Clients By Providing The Following Services:
Answer phone calls, identify client needs, clarify information, and provide solutions
Deal with both inbound and outbound calls from our dispatch center
Listen and evaluate client’s needs and respond accordingly
Educate potential clients about the services we offer
Build professional and sustainable relationships with clients by providing excellent service
Successfully schedule client’s services
Data entry and accurate/detailed electronic dispatch form entry
Dispatch techs to job sites to respond to first aid injuries
Process and track the flow of technicians via GPS system
Ideal Candidates Must Demonstrate:
Professional phone etiquette, active listener, and possess strong communication skills
A positive attitude and be team oriented
The ability to follow verbal and written instructions
The ability to be detail-oriented and accurate
Professional demeanor with clients
The ability to communicate verbally and in writing
The ability to quickly learn new computer systems
The ability to read maps and work with GPS systems
The ability to type at least 35 WPM
Minimum Qualifications:
High School Diploma/ GED required.
Must be 18 years or older.
Working knowledge of office equipment: Phones, printers, and fax
Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
Must be punctual, dependable, and professional
Must be comfortable participating in a drug screen
Candidates living in the Phoenix area will be considered as well
Looking for something better? Join our team*! Apply to this job with your resume to be considered for this position.
Due to the nature of On-Site Health & Safety services, employees may have access to federally funded or owned jobsites/projects. As a result, all new hires and existing employees are subject to drug testing in a manner consistent with a federally compliant test. The test may include all substances that can be found in Department of Transportation-regulated tests. The timing of testing includes pre-employment, reasonable suspicion/reasonable cause, and return-to-duty.
Some employees may be classified as having safety-sensitive positions. These positions are identified as the following: Field Technicians, Supervisors, Managers, Field Training Specialists and any variation of those job positions. These positions are also subject to post-accident and random testing.
Due to the possible exposure to bloodborne pathogens or bodily fluids, it is recommended to be immunized against hepatitis B.
*Applicants must meet the minimum requirements above to apply. OSHS offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.