Job Description

Responsibilities and Duties

Travels to customer locations to resolve problems and to deliver and install equipment.

Works with customers to troubleshoot technical computer issues and fully documents actions and results.

Configures new PC equipment for customers.

Updates technical documentation detailing the customer’s computer environment and configurations.

When not onsite you will be asked to work the salesfloor/bench as well as potential manual labor involving lifting heavy computers or boxes of equipment.

Qualifications

Strong and persuasive written and verbal communication skills.

Ability to establish and maintain working relationships with clients and coworkers.

Ability to handle stressful situations in a congenial manner.

Ability to troubleshoot and understand Windows client OS Windows ,8,10, 11, Mac OS X, and Office 365, Quickbooks, and Quicken.

Strong organizational skills.

Ability to manage multiple projects/tasks simultaneously.

Ability to work independently or as a team.

Ability to plan and prioritize to achieve a defined objective.

Additional Information

Minimum of one (1) years’ work experience in a IT related field, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. according to EEO guidelines.