Job Description

We are seeking a Junior Sales and Customer Care Associate to join our team! You will be responsible for helping customers by providing product and service information.

Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters the acquisition of quality customers and long term customer loyalty.

RESPONSIBILITIES:

• Provide information about the products and services

• Troubleshoot and resolve event issues and concerns

• Document and update customer records based on interactions and completed sales

• Develop and maintain a knowledge base of the evolving products and services

• Sell/Up-Sell products and services to specific customers

REQUIREMENTS:

• Previous experience in customer service, sales, or other related fields

• Ability to build rapport with clients

• Ability to prioritize and multitask

• Positive and professional demeanor

• Excellent written and verbal communication skills

• Desire to participate in professional development and take on new responsibilities

• Self-motivated and comfortable working both independently and as part of a team

PLEASE NOTE - THIS POSITION INCLUDES IN-PERSON SALES (BASE PAY) AND CUSTOMER SERVICE

Company Description

At One Up, Inc., we want our people to succeed, which is why we offer a top-notch learning environment that is second to none. Our onboarding takes new team members beyond the expected books and videos and immerses them immediately in a top-notch training program. From day one, they interact with consumers and companies to create customer acquisition solutions. We call it training done right.