SUMMARY:
Reporting to and working in close collaboration with the Director of Volunteer Services, the Volunteer Services Manager, Community Engagement serves as a key leader in making strategic decisions affecting events management and nonprofit community and volunteer engagement. This position is responsible for producing high-quality, impactful events (virtual and in person) for maximum results, volunteer management services, securing event sponsorships, and fostering strong community relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides leadership and business development for OneOC signature community events giving the nonprofit and corporate sectors unique opportunities to come together for celebration, camaraderie, and to benefit local causes; serves as staff lead for Community Cup and Spirit of Volunteerism Task Forces.
Provides events sponsorship and grants support.
Leads Match/Meet/Serve Service Projects offering smart, easy, and impactful ways for corporate employees to get involved in the community.
Leads volunteer concierge services connecting companies with the right nonprofit partners and projects including one-time nonprofit referrals, monthly project subscriptions, and board placements.
Provides volunteer services consulting and trainings including Service Enterprise to nonprofits.
Supports Director of CSR & Volunteer Development with Corporate Volunteer Council of Orange County (CVCOC) and The Civic 50 Orange County event.
Oversees volunteers and independent contractors; provides dotted-line supervision to database specialist.
Serves as Emergency Volunteer Center Operations/Disaster Officer (when activated).
Communicates effectively and courteously with all contacts -- internal and external. Works well with diverse people and the public.
Supports vision and goals of OneOC.
ADDITIONAL RESPONSIBILITIES:
Ensures that all applicable safety requirements for the program and work environment are met, including prompt injury and incident reporting.
Meets all requirements for confidentiality and for management of corporate, finance and personnel information including distribution controls, secure filing and disposal, and records retention and storage and reports violations.
Adheres to “Credit Card Usage Policy” and responsibly utilizes corporate credit card for business-related expenses and for approved budget items only.
Manages budgetary expenditures to meet budget objectives.
Assists with other duties as assigned on a regular or occasional basis.
Maintains accurate records of internal and external storage and inventory of event supplies.
SUPERVISORY RESPONSIBILITIES:
Provides leadership without favoritism and serves as a positive role model.
Completes supervisory duties timely and effectively, including working with human resources to follow interviewing and hiring procedures, job training, appraising, counseling, and disciplinary processes.
Reduces employer risk through compliance with HR practices and policies, especially non-harassment and non-discrimination.
Schedules employees and approves time and attendance matters.
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree in Human Services or related field required.
Minimum three years event experience and strong project management experience required. Previous CSR experience preferred.
Successful track record of generating revenue for an organization.
Minimum of two years of supervisory experience in a nonprofit, multi-site or virtual environment preferred.
Program development, financial management, and customer experience required.
Must be able to demonstrate internal team leadership and an enterprising, collaborative, and results-oriented approach.
COMPUTER & EQUIPMENT SKILLS:
Has good general knowledge of computer operations; uses a keyboard and calculator proficiently and with a high degree of accuracy.
Uses Microsoft Office Word and Excel as well as Internet and email programs proficiently.
Uses typical office equipment.
PHYSICAL JOB REQUIREMENTS:
Sits for extended periods of time at a computer station or work desk. Stands and walks throughout the day.
Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.
Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment and drive a car safely.
Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone.
Lifts up to 10 pounds regularly and 25 pounds occasionally.
Safely drives own vehicle for business purposes; drives rented vehicles, (e.g., U-Haul trucks), up to 26 feet for projects as needed.
Exposed to typical office environment conditions and noise levels.
Must be able to travel up to 20% of annual work time.
MENTAL AND REASONING REQUIREMENTS:
Uses critical thinking skills to create documents and spreadsheets and interpret information furnished in written, oral, diagram, or schedule form.
Able to set goals based on available information and to plan work to meet deadlines. Able to project likely future occurrences based on current or historic data.
Uses decision-making skills and judgment to work independently to resolve problems; able to identify those situations that require supervisor intervention for a solution.
Able to formulate appropriate responses to requests for services and information from internal or external customers.
Able to understand, comply, and implement established processes, practices, and systems.
Uses skill and judgment to ensure written or verbal outputs are clear, accurate, grammatical and of appropriate tone.
Able to present effective and compelling messages to individuals, groups, and the public.
OTHER JOB REQUIREMENTS:
Organizes workload throughout the day to meet project timelines and deadlines.
Maintains professional behavior, dress, and appearance at all times.
Attends meetings and trainings as requested.
Maintains a valid, California driver license, proof of vehicle registration and proof of in-state vehicle insurance at all levels in accordance with the requirements of California state law; informs supervisor immediately of changes in license, registration and/or insurance status.
Consents to periodic motor vehicle record (MVR) reviews and is deemed as “qualified to drive” by insurance carrier.
May travel by car or air outside the area for one or several days.
To apply, send resumes and cover letter to HR@OneOC.org by 07/16/2021
OneOC is proud to be an equal opportunity employer.