SUMMARY:

The Volunteer Services Coordinator provides daily administration, recruitment, and coordination of the Orange County Retired and Senior (55+) Volunteer Program as well as leadership for the national Days of Service, helping to build capacity - while advancing the mission, goals, and strategic plan (2020+ Roadmap) of OneOC.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

RSVP (55+) Volunteer Program

Provides administrative support for the OneOC-RSVP (55+) Volunteer Program.

Leads volunteer recruitment for Orange County program.

Ensures volunteer data has been properly inputted including applications, placements, onboarding including safety training as well as reporting hours with new volunteers.

Ensures volunteer and partner station files meet grant requirements and are up to date.

Assists with the development, reporting and management of grants and the OneOC budget.

Assists with annual recognition including planning, recruitment, registration, and attendance of eligible volunteers.

Facilitates RSVP Advisory Committee and social events, including room set-up, agenda, and minutes.

Other Volunteer Services

Communicates effectively and courteously with all contacts -- internal and external. Works well with diverse people, especially 55+, companies and the public.

Provides daily, high quality client services through HandsOn Connect and Salesforce, ensuring data accuracy.

Supports National Days of Service Volunteer Program and Outsource Management.

Strategically recruits and secures nonprofit partners as well as volunteers for the program.

Coordinates registration process with nonprofits, sponsors, volunteers, and strategic partners.

ADDITIONAL RESPONSIBILITIES:

Retains best practices on working with 55+ volunteers

Participates in OneOC team goal setting, shared leadership, monitoring, and evaluation process.

Assists with other volunteer- related duties as assigned on a regular or occasional basis.

EDUCATION AND/OR EXPERIENCE:

High school diploma required, Bachelor’s degree in related field preferred.

Minimum two years program experience required. 55+ volunteer experience preferred.

Minimum two years of office experience performing detailed data administrative tasks.

Customer service experience required.

COMPUTER & EQUIPMENT SKILLS:

Has good general knowledge of computer operations; uses a keyboard and calculator proficiently and with a high degree of accuracy.

Uses Microsoft Office Word and Excel as well as Internet and email programs proficiently.

Uses typical office equipment.

Experience with HandsOn Connect, Salesforce and Volunteer Reporter database systems preferred.

PHYSICAL JOB REQUIREMENTS:

Sits for extended periods of time at a computer station or work desk. Stands and walks throughout the day.

Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.

Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment and drive a car safely.

Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone.

Lifts up to 10 pounds regularly and 25 pounds occasionally.

Exposed to typical office environment conditions and noise levels.

MENTAL AND REASONING REQUIREMENTS:

Uses critical thinking skills to create documents and spreadsheets and interpret information furnished in written, oral, diagram, or schedule form.

Able to set goals based on available information and to plan work to meet deadlines. Able to project likely future occurrences based on current or historic data.

Uses decision-making skills and judgment to work independently to resolve problems; able to identify those situations that require supervisor intervention for a solution.

Able to formulate appropriate responses to requests for services and information from internal or external customers.

Able to understand, comply, and implement established processes, practices, and systems.

Uses skill and judgment to ensure written or verbal outputs are clear, accurate, grammatical and of appropriate tone.

Able to present effective and compelling messages to individuals, groups, and the public.

OTHER JOB REQUIREMENTS:

Organizes workload throughout the day to meet project timelines and deadlines.

Maintains professional behavior, dress, and appearance at all times.

Attends meetings and trainings as requested.

Assists with other duties as assigned on a regular or occasional basis.

To apply, please forward resume to hr@oneoc.org

OneOC is proud to be an equal opportunity employer.