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Customer Service Processing Coordinator

OneSource Solutions Inc.

Customer Service Processing Coordinator

Saint Louis, MO
Full Time
Paid
  • Responsibilities

    Full Time OneSource Solutions is a home connection service that helps new home buyers make all their selections and connections for internet, phone, cable, satellite, home security, and utility services in one call! We are looking for a full-time Processing Coordinator for the back-office support of the company. Someone who ties up all loose ends and processes the orders while working in a small company environment. Responsibilities: WHAT YOU WILL DO: • Full-time daytime hours • Support the sales team in confirming products and services placed and purchased • Conference calls with providers and new home buyer to make those connections when needed • Place orders, send email confirmations and follow-up calls • Make necessary changes when required to remain compliant with customers and client • Heavy data entry, multi-tasking, and troubleshooting to resolve issues at hand • Customer follow-up to keep customers informed of current options available • Other duties as required • Researching utility providers and solving how we can establish connections • Engages in team meetings and training Qualifications: • Understands Computers and can navigate new programs easily • Relationship building/Self-motivated • Excellent phone etiquette, written and verbal communication skills • Deadline driven, goal and detail-oriented • Enjoys knowing the responsibilities that need to be done daily • Thrives in a small team environment • High Attention to detail • Has a positive outlook Compensation: $13 hourly

    • What You Will Do: • Full-time daytime hours • Support the sales team in confirming products and services placed and purchased • Conference calls with providers and new home buyer to make those connections when needed • Place orders, send email confirmations and follow-up calls • Make necessary changes when required to remain compliant with customers and client • Heavy data entry, multi-tasking, and troubleshooting to resolve issues at hand • Customer follow-up to keep customers informed of current options available • Other duties as required • Researching utility providers and solving how we can establish connections • Engages in team meetings and training