Online Casino Shuffler (On Site)

Playtech

Online Casino Shuffler (On Site)

Southfield, MI
Full Time
Paid
  • Responsibilities

    Job Description

    As a Live Shuffler, you will be responsible for shuffling, sorting, and counting card games for all studio tables in a live streaming environment.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Present games in a live streaming environment, adhering to the multi-state Gaming Commission Regulations, PT Services Delaware regulations, and live unit policies and procedures.
    • Attend live gaming tables for card-change procedure according to the company’s guidelines.
    • Evaluate and keep track of the quality and visual look of the cards.
    • Properly check and shuffle gaming cards at the card counting rooms (hereinafter, CCRs).
    • Follow the internal shuffling procedure in the CCRs and all live gaming tables.
    • Follow the work rotation schedule assigned when performing duties.
    • Immediately report to the Pit boss of any risks or committed mistakes, problems, and/or unusual activities in the gaming studios and other companies’ premises caused by other employees or other causes.
    • Inform Pitboss on time to replace and/or receive new cards or a deck of cards for each shift.
    • Maintain and store playing cards in safe areas, equipment for the tables, and keep related documentation up to date.
    • Attend training courses/workshops as required and strive to improve technical skills continually.
    • Assist with training new shufflers if required by the management.
    • Follow any updates and amendments to the shuffling procedures.
    • Keep a professional demeanor towards players.
    • Maintain professional and clear communication with management and peers.
    • Adhere to the gaming studios' rules and any other rules that management may introduce at any time.
    • Keep confidential information within the company’s authorized individuals.
    • Perform any additional duties as instructed by management.
  • Qualifications

    Qualifications

    EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED

    • High School Diploma / GED.
    • Must be 21 years of age or older
    • Basic computer skills- MS Office, electronic mail, etc.
    • Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.
    • Ability to maintain a professional demeanour, including manner of speech, appearance, and posture in a fast-paced environment.
    • Ability to deal with potential guest conflicts professionally, maintaining Playtech’s guest service standards.
    • Ability to deal, shuffle, sort cards, and other operating gaming equipment involving highly repetitive hand and arm movements.
    • Ability to work a variety of shifts, including nights, weekends, and holidays.
    • Punctuality and attention to detail.
    • Be able to wear assigned uniforms.
    • Must be able to obtain a Michigan Gaming license and a West Virginia Casino Employee Registration.

    Additional Information

    COMPENSATION & BENEFITS

    • Pay Rate: $15 hourly + up to $4.00 hourly performance bonus
    • Vacation Days: 5 days
    • Sick Time: 5 days
    • 10 Holidays pay
    • Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.
    • 401K – 4% match