Prime Physical Therapy is seeking a passionate Online Chat Representative to join our remote team. With a competitive salary ranging from $19 to $23 hourly, you will be a vital part of our patient-focused mission. As a member of our team, you will have the opportunity to provide exceptional customer service through online chat interactions, ensuring a seamless and personalized experience for every individual seeking our services. Your role will involve empathetically addressing inquiries, scheduling appointments, and guiding patients towards their wellness journey. Join us at Prime Physical Therapy where you can make a real difference in people's lives from the comfort of your home. Be part of a supportive and dynamic team that values your contribution as we strive to deliver top-notch care to our patients through innovative online interactions. Responsibilities: • Provide timely and accurate responses to online chat inquiries from customers. • Ensure customer satisfaction by addressing their concerns and questions effectively. • Promote products and services to customers through online chat conversations. • Document and track customer interactions and feedback for future reference. • Collaborate with team members to optimize online chat processes and procedures. Qualifications: • Experience in online customer service or chat support • Excellent written communication skills • Ability to multitask and handle multiple chat conversations simultaneously • Familiarity with CRM software or chat platforms • Strong problem-solving skills and ability to provide quick solutions Compensation: $19 - $23 hourly

• Provide timely and accurate responses to online chat inquiries from customers. • Ensure customer satisfaction by addressing their concerns and questions effectively. • Promote products and services to customers through online chat conversations. • Document and track customer interactions and feedback for future reference. • Collaborate with team members to optimize online chat processes and procedures.