Job Description

JOB OPENING: Live Chat Advisor - (Work At Home Until July 2021) LOCATION: San Diego, CA SHIFT: 8:30AM-5PM (Mon-Fri) - Weekends off Online Interactive Group is now sourcing for a superstar Live Chat Advisor to join our staff! You'll perform customer service functions in order to drive company success. We are an Equal Opportunity Employer M/F/D/V. Our aim is to employ the most diverse workforce in America. ROLE:

• Manage large amounts of inbound chat request in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative
• Keep records of all conversations in our call center database
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

JOB REQUIREMENTS:

• Previous experience in customer service or other related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Quick minded and customer service oriented
• Strong organizational skills

COMPENSATION PACKAGE:

• $22.65 per hour
• Medical/Dental/Vision/Disability/Life insurance
• 401(k) retirement plan
• Paid time off
• Tuition reimbursement

About Online Interactive Group Online Interactive Group is establishing a name for itself as one of the world's leading performance based online ad networks. As a strong, trustful and leading link in the industry we are committed to changing the face of marketing, while employing the most diverse and talented staffs in America. We are an equal opportunity employer - a company of the people!

Company Description

Online Interactive Group is a financial services digital publisher.