St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
TITLE: Online Learning Coordinator
DIVISION: Academic Affairs
DEPARTMENT: Distance Education
REPORTS TO: Chief Online Learning Officer
Summary:
The Online Learning Coordinator reporting to the Chief Online Learning Officer plays a pivotal role in providing administrative support to the Distance Education department. This position involves coordinating meetings, processing payments, assisting in event logistics, managing budget, and helping with communications. The Online Learning Coordinator collaborates closely and supports all staff members of the department.
Key Responsibilities:
Oversee the daily operations of Distance Education, including scheduling meetings, managing office supplies, and tracking budget expenditures.
Organize and maintain current course developments. Alert staff members of issues with course developments.
Assist in the preparation and distribution of internal and external communications, reports, and presentations.
Work with Success Coaches and other academic units and provide logistical support for events and departmental activities, including coordinating event materials, scheduling, and communication with attendees.
Collaborate with student support services to address administrative needs and facilitate efficient services for online students.
Assist in the training and onboarding of new staff and contract employees. Ensuring they are familiar with administrative procedures and departmental policies.
Compile data and generate reports as requested by the team members to support decision-making processes.
Provide general administrative support, including handling phone calls, managing office supplies, and assisting with special projects as needed.
Qualifications:
Associate Degree and 1-2 years of experience in an office setting.
A combination of education and experience will be considered. Candidates without a degree must have 3-5 years of relevant administrative experience.
Experience managing schedules, budgets, and office operations to ensure smooth daily functions.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with virtual communication tools (Zoom, Teams, etc.).
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Ability to handle confidential information and maintain professionalism in an office environment.
**Preferred Qualifications: **
Previous administrative experience in a higher education setting.
Familiarity with online education.
Ability to adapt to a dynamic work environment.
In compliance with NYC’s Pay Transparency Act, the annual salary ranges for this position are NYC Metro Range - $55,000 - $61,850 and National Range - $48,700 - $54,200. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
This position may be relocated to any of St. John’s University’s physical locations at any time.
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
Required Skills
Required Experience
Performance is measured by the revenue produced in Kofax software sales, professional services, and other measurable performance such as: demonstrations, overall sales support, communications, team building, internal asset contribution and technical leadership. Measurable performance also includes the individuals willingness to:
All Kofax Sr. Sales Engineers regardless of title or level must possess the following skills and knowledge:
(Internal & external) – including but not limited to professional writing, problem escalation, and good analysis skills as outlined below.
Ability to plan for and conduct an Interview with the prospect and/or customer to determine the true business requirements to help build a valid Return on Investment (ROI).
Critical path analysis to do risk assessment, problem decomposition and resource estimation. Not a concentrated focus on the tools available to manage projects but a working knowledge of the concepts and how they apply in sales situations i.e. knowledge of the theory, not the mechanics.
Professional presentation skills and experience in team selling, solution selling methodologies, and an understanding of and ability to utilize the Kofax Sales Process
Ability to manage projects including preparation for presentations and demonstrations, training, scheduling, and reporting, and expense processing. This is critical to the success of the sales opportunities as the Sr. Sales Engineer will be required to manage multiple sales campaigns at any given time.
A HIGH LEVEL UNDERSTANDING of basic networking and operating system concepts, Visual Basic development / scripting – Ability to develop, test and deploy custom VB/VBA scripts, Java and JavaScript, Industry specific business pain points with active paper processing, storage, and retrieval, and an understanding of J2EE, XML, .NET, OCR, ICR and their use in business processing.
A HIGH LEVEL UNDERSTANDING of each of the suites that constitute the Kofax product line and the ability to fit the pieces together into the whole strategy - By stating the requirement for ‘a HIGH LEVEL UNDERSTANDING’, it is defined as the ability to: