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Volunteer and Communications Coordinator

Open Cupboard

Volunteer and Communications Coordinator

Maplewood, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Flexible schedule

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Duties and Responsibilities:

    · Develop and maintain positive, long-term relationships with volunteers, ensuring they feel valued and supported in their roles

    · Provide leadership, guidance, and supervision to all volunteers

    · Conduct tours, training, and orientations for new volunteers

    · Respond promptly and professionally to all volunteer inquiries

    · Work in the volunteer database to accurately track volunteer profiles, hours, and impact, ensuring data integrity and compliance

    · Schedule and coordinate a team of 80+ daily volunteers across multiple programs to help meet operational needs

    · Implement a volunteer recognition and retention program, including awards, appreciation events, and personalized gestures of gratitude

    · Collaborate with the Volunteer Director to strategize and execute volunteer recruitment efforts, with a focus on expanding our volunteer base for the upcoming opening of a new Today's Harvest site in Maplewood, MN

    · Represent Open Cupboard and Today's Harvest at volunteer recruitment events, community events, and public speaking engagements

    · Support social media efforts to promote volunteer opportunities, share stories, and foster online community engagement

    · Create and send monthly and quarterly newsletters for customers, volunteers, and donors

    · Work with the Communications Manager to update and create flyers and other materials for Open Cupboard programming

    Assist with other duties as needed

    Qualifications & Experience

    · Previous experience in managing or coordinating staff/volunteers

    · Excellent communication skills, both written and verbal

    · Proficiency social media platforms, such as Facebook and Instagram

    · Familiarity with Canva or/and designing flyers and social media posts

    · Ability to work collaboratively with staff, volunteers, and community partners

    · Ability to communicate, motivate, and relate effectively to a wide variety of individuals

    · Adaptability, flexibility, and ability to see change as an opportunity rather than an obstacle

    · Ability to work alongside volunteers in food shelf operations which may require staying on your feet for a long time and lifting 30+ pounds

    · Bilingual Hmong/English and/or Spanish/English is strongly preferred