Frontline Partner - Sunset Office - Bilingual Cantonese
FRONTLINE PARTNER -SUNSET OFFICE - BILINGUAL CANTONESE
ABOUT US:
“It always seems impossible until it's done.” - Nelson Mandela
At Open Door Legal (ODL), we're pioneering the country's first system of universal access to civil legal representation to dramatically reduce poverty and prove that the law really can belong to all of us. To achieve this ambitious goal, we've created an award-winning and best-in-class legal aid organization full of passionate, motivated, gritty, thoughtful, and team-oriented people.
We believe that injustice is the heart of poverty and we're looking for someone to join us in having a systemic impact on how we, as a society, ensure justice for all.
OVERVIEW OF POSITION
The key goal for the Frontline is to ensure all guests get appropriate service in a timely manner. The Frontline Partner position is the first point of contact for all current and prospective clients thus, they are ultimately responsible for displaying our values of support and access. Overall, this position is intended for someone with a customer support, administrative, social work or non-profit background who is looking to learn more about the law and make a difference in clients' lives with an innovative, results-oriented, and fast-growing organization.
Open Door Legal is excited to be opening a new office in the Sunset neighborhood of San Francisco. We are looking for a local community member who can connect residents of D1 (the Richmond), D4 (the Sunset), and D 7 (West Portal) with our services. We expect this office to be specifically utilized by guests who are monolingual Cantonese-speaking, over the age of 65, have disabilities and/or are un-housed. Guests who come to see us have often experienced trauma, are deeply distraught, and commonly come to us as a last resort.
The Frontline Partner also provides essential administrative support for the organization. You will be responsible for general office management at our new office (exact location TBD) in the Sunset district of San Francisco. You will set up creative and efficient solutions for organizing and managing an eventually high-volume, fast-paced workflow at our new office.
Throughout all of this, you will embody our values (passion, grit, dynamic, team-oriented, and caring) and have them guide your work and the way you relate within our team and with all who enter the office. You will report directly to our Frontline Attorney.
FRONT DESK ADMINISTRATION/GUEST SUPPORT RESPONSIBILITIES:
ASSISTING CANTONESE-SPEAKING GUESTS/OUTREACH RESPONSIBILITIES:
DATA ENTRY AND GRANT MANAGEMENT RESPONSIBILITIES (LESS THAN 10% OF TIME):
REQUIREMENTS:
BONUS POINTS:
THIS IS A NON-EXEMPT POSITION, STARTING AT $28.85/HOUR (AROUND $60,000 ANNUALLY) WITH THE POTENTIAL FOR ADDITIONAL SALARY BASED ON EXPERIENCE.
IDEAL STARTING DATE FOR THIS POSITION: JANUARY 3, 2023
PRIORITY APPLICATION DATE: DECEMBER 1, 2022
PERKS:
Open Door legal is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at whitney [at] opendoorlegal [dot] org.
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