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Client Services Internship

OpenClinica LLC

Client Services Internship

Waltham, MA
Internship
Paid
  • Responsibilities

    Job Description

    Do you get a thrill out of solving problems?  Do you enjoy interacting with and helping others? Is your head in the Cloud, technologically speaking? If so, we are looking for people like you to join our team that is helping to transform medical research.

    OpenClinica is accelerating innovation in healthcare by making the complex clinical trials process easier.

    We are a growing SaaS company in the clinical research industry that accelerates the discovery of new medical treatments. Customers around the world rely upon our solution to enhance healthcare and gain insights into human health.

    RESPONSIBILITIES:

    Ready to graduate?  Recently graduated? This is an Internship to Permanent Opportunity! 

    We are looking for a Client Services Intern to work as part of our small, yet highly capable and fun support team, and help with our customers’ success.

    • Work in consultation with our clients to understand their problems and seek solutions  
    • Communicate effectively with sophisticated customer stakeholders in countries across the globe
    • Learn the ins and outs of cloud-based enterprise software-as-a-service
    • Collaborate with cross-functional team members to develop optimal solutions while enhancing your skills
    • Understand the field of clinical trials and see how data are used to develop new medicines, devices and increase our understanding of human health

    QUALIFICATIONS: You DON’T need to be a computer science major, but you DO need to be comfortable with, and have used technologies like, HTML, JAVA, SQL, and Linux. You DO need to enjoy talking to people, be great at listening, ask a lot of questions, and enjoy building relationships. You DO need to be curious and enjoy solving puzzles, building things, and seek to understand how things work. You DO want to find a career in Client Services, Software Engineering or Project Management for a small company that is changing an industry.

    This is a paid internship with a rate of $17 per hour for 20-30 hours per week.  OpenClinica is located at 460 Totten Pond Road in Waltham, MA.  To learn more, go to www.openclinica.com.

    Company Description

    OpenClinica accelerates the pace of healthcare innovation by working to automate the clinical research process. We have a rapidly growing customer base, and while we’re a small company, we are already a globally recognized brand in clinical research. We offer valuable experience and opportunities for leadership that are hard to find elsewhere.