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Customer Service Outreach Associates - Apply Today, Start Tomorrow!

OpenEdge, Inc.

Customer Service Outreach Associates - Apply Today, Start Tomorrow!

Rancho Cucamonga, CA
Full Time
Paid
  • Responsibilities

    Job Description

    GOVERNMENT INITIATIVE PROGRAM:

    Our government-funded outreach program was created by a major telecommunications brand as a federal Lifeline Assistance Program intended to bring wireless devices to individuals who are found eligible. Our communication outlets are no longer an extravagant accessory; they have evolved into a necessary addition to everyday life.

    Our company partners with Fortune 500 telecommunications clients in order to bring government-funded wireless communication to the economically-disadvantaged who cannot afford to maintain this basic necessity. We strongly believe that allowing someone the proper tools for success is the key to creating a promising future full of opportunity.

    Position Summary:

    The representative primary objectives are to identify and give outreach to the community who qualify for assistance in this program with the goal of fostering long-term stability for individuals and families.

     

    Responsibilities:

    • Frontline Representative and act as a bridge between our clients’ brand and the public

    • Develop all new team members to be responsible for providing their input in strategy, meetings, as well as achieving the purpose of helping the community

    • Experts in customer care and human resources management

     

    Requirements:

    • Excellent communication skills and the ability to advocate

    • Ability to work independently and collaborate with a team

    • Entrepreneurial spirit, ability to problem solve, and build relationships

    • Bilingual Spanish candidates a plus