Key Responsibilities:

• Manage and improve daily operations, including production, logistics, customer service, and administrative processes.

• Develop and implement operational systems, processes, and best practices that contribute to improved information flow and business scalability.

• Monitor key performance indicators (KPIs), identify trends, and implement corrective actions.

• Lead, train, and supervise staff, ensuring alignment with company goals and high performance.

• Collaborate with other departments (e.g., Sales, HR, Finance) to align operational objectives with business strategy.

• Ensure compliance with legal and regulatory requirements related to operations.

• Manage budgets, forecasts, and cost control initiatives to maximize profitability.

• Analyze process workflows, identify inefficiencies, and implement solutions for continuous improvement.

• Manage vendor relationships and negotiate contracts and service agreements.

• Support the development and execution of strategic plans and initiatives.