Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

CTRG Holdings | Multi-Unit QSR Management Company (23+ Locations) 📍 Austin, TX | Full-Time

CTRG Holdings is a growing restaurant management company overseeing 23+ quick-service restaurant locations. We are seeking a highly organized and dependable Operational Admin to support day-to-day restaurant operations, leadership initiatives, and administrative functions across multiple locations.

This is a fast-paced, hands-on role for someone who thrives on multitasking, solving problems quickly, and keeping operations running smoothly behind the scenes. You’ll work closely with leadership and store teams to help maintain organization, communication, and operational efficiency across the company.

Key Responsibilities

Office & Supply Management

Place and manage orders through Amazon, Instacart, and other vendors for office and operational needs

Monitor inventory levels and proactively reorder supplies

Coordinate deliveries to office and store locations as needed

Restaurant Operations Support

Assist with third-party delivery platform management, including updating settings and promotions

Help maintain store hours, menus, and operational details across various platforms

Support urgent operational requests from stores and leadership teams

Assist with tracking operational initiatives and ensuring follow-through on action items

Help coordinate communication between leadership and store teams

Reporting & Administrative Assistance

Assist with spreadsheets, reports, data entry, and operational tracking

Maintain organized records and documentation

Support leadership with project coordination and administrative tasks

Prepare reports, summaries, and internal communications as needed

Help organize meetings, agendas, and follow-up items

Multi-Location Support

Assist leadership in supporting 23+ restaurant locations

Help ensure operational standards and procedures are communicated effectively

Track store requests and help prioritize follow-up needs

Support special projects and company growth initiatives

Qualifications

Strong organizational skills and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Excellent communication skills via phone, email, and text

Self-motivated and able to work independently

Strong problem-solving skills and sense of urgency

Positive attitude and willingness to jump in wherever needed

Ability to handle confidential and sensitive information professionally

Preferred Experience

Experience in office administration or operations support

Experience in restaurant, retail, hospitality, or multi-location environments preferred

Proficiency in Microsoft Office, Google Sheets, and Excel

Experience with online ordering platforms, vendor management, or operational systems is a plus

Strong comfort level with technology and learning new systems quickly

Why Join Us?

CTRG Holdings is growing quickly, and this role offers the opportunity to work directly with leadership while making a meaningful impact across a rapidly expanding organization. If you are highly organized, proactive, and enjoy variety in your day-to-day work, we’d love to hear from you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.