Job Description

Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, and room for career growth, this role is perfect for those who want to be part of a dynamic, high-performing team. This position has a starting rate of $24/hr plus bonus incentives!

YOUR ROLE AT SIXT

• Deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities.
• Support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards.
• Oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal.
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation.
• Maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning.

YOUR SKILLS MATTER

• Customer Service Focus You bring a strong background in customer service and a passion for delivering exceptional experiences
• Sales & Communication Skills You are confident, persuasive, and motivated by performance-based incentives
• Organizational Skills You can multitask and stay on top of logistics, scheduling, inventory, and documentation
• Technical Knowledge You have basic computer proficiency and can quickly learn internal systems
• Team Collaboration You thrive in a team environment and adapt easily to changing business needs
• Flexibility You are available to work various shifts, including evenings, weekends, and holidays
• Licensing You are at least 18 years old, have a valid U.S. driver’s license with a clean driving record, and are authorized to work in the U.S.

WHAT WE OFFER

• Comprehensive Benefits Package including healthcare (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401(k) plan
• Paid Time Off & Holidays with PTO, sick leave, and time and a half for working public holidays
• Bonus Plan based on individual and team performance
• Employee Assistance Program for confidential support with personal or professional challenges
• Exclusive Rental Discounts including employee-only rates, family rental options, and perks
• Uniform & Perks including company-provided uniforms with weekly dry cleaning

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!