Benefits:

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Operations Administrator

Colchester, CT (Hybrid – Remote on Fridays) Exempt Full-Time | Competitive Annual Salary Range $60,000 - $80,000

About Phraction Management LLC

Phraction is a registered investment advisory firm headquartered in Colchester, Connecticut. We provide investment management, manager selection, and family office consulting services to a select group of ultra-high-net-worth (UHNW) clients. Our firm is built on a foundation of discretion, transparency, and integrity.

Why Join Us?

At Phraction, you’ll join a close-knit, mission-driven team that values precision, trust, and innovation. We offer:

A flexible hybrid work environment

Comprehensive benefits including medical, dental, vision, and life insurance

Company-sponsored SEP retirement plan

Paid time off and a commitment to work-life balance

Growth opportunities in a dynamic and evolving firm

The Role

We’re seeking a proactive and detail-oriented Operations Administrator to support our core business functions—including financial reporting, IT systems, compliance, and client service. You’ll work closely with senior leadership to ensure smooth operations and a high-quality experience for clients and colleagues.

This is an excellent opportunity for someone who thrives on wearing multiple hats, enjoys solving operational challenges, and is comfortable in a regulated environment.

Key Responsibilities

🔹 Financial Reporting & Administration

Prepare internal financial statements and support budgeting and forecasting.

Collaborate with bookkeepers, CPAs, and custodians to support audits and tax prep.

Maintain internal financial records aligned with SEC fiduciary standards.

🔹 Office & Property Management

Coordinate with vendors for office maintenance and supplies.

Manage mail, inventory, and ensure a well-organized office environment.

🔹 Technology & Systems Oversight

Serve as the primary liaison to our IT provider.

Manage system access, cybersecurity best practices, and tech inventory.

Support onboarding/offboarding of staff systems and devices.

🔹 Client Service & Operational Support

Support client onboarding, documentation (e.g., ACATs, money movement), and account maintenance.

Serve as a liaison for client communications and CRM (Wealthbox) management.

Manage workflow assignments, custodial coordination (MS/CITI/JPM), and DocuSign processes.

🔹 HR, Compliance & Corporate Management

Support payroll, benefits, and hiring administration.

Maintain insurance records and oversee renewals (E&O, Cyber, Business, Workers' Comp).

Help manage firm filings, website content, and regulatory documentation (ADV, CRS, privacy policy).

What You Bring

Bachelor’s degree in Business, Finance, or related field — or equivalent experience

2+ years in operations, finance, or client service, preferably in financial services

Strong Excel and Microsoft Office skills; experience with QuickBooks and CRM systems a plus

A proactive mindset, excellent attention to detail, and strong organizational skills

Comfort operating in a regulated, high-accountability environment

Phraction is an equal opportunity employer committed to creating an inclusive workplace for all. We welcome applications from individuals of all backgrounds and identities.