Operations Customer Service (In-Office, Roanoke VA)

2NSYSTEMS LLC

Operations Customer Service (In-Office, Roanoke VA)

Roanoke, VA
Full Time
Paid
  • Responsibilities

    Asset Lifecycle Management Specialist

    Location: Roanoke, VA (In-Office)

    Employment Type: Full-Time

    ** About the Role**

    At 2NSystems, we don’t just manage assets—we optimize the performance and lifecycle of critical infrastructure that powers data centers across the country.

    We’re looking for a highly organized and detail-driven Asset Lifecycle Management Specialist who thrives in a fast-paced environment and enjoys coordinating across teams, solving problems, and driving efficiency. In this role, you’ll play a key part in ensuring our customers’ assets are tracked, maintained, and optimized from start to finish.

    If you enjoy working with data, schedules, and cross-functional teams—and want to be part of a growing company in the mission-critical space—this is a great opportunity to build your career.

    ** About 2NSystems**

    2NSystems is an industry leader in data center and critical facility systems, products, and turnkey services. We ensure mission-critical facilities are properly powered, cooled, monitored, and protected.

    We operate on a nationwide scale, delivering industry-leading solutions and project management to customers across the U.S. Our mission is simple: to simplify and strengthen the complete lifecycle of critical infrastructure.

    Our core values—Alignment, Discipline, Respect, Partnership, Professionalism, Results, and Transparency—drive everything we do.

    ** What You’ll Do**

    • Coordinate and place warranty orders to support customer needs
    • Develop and manage production and service schedules to align with operational priorities
    • Monitor inventory levels, production progress, and workflow efficiency
    • Adjust schedules and priorities to meet changing demands and deadlines
    • Collaborate cross-functionally with operations, engineering, and other teams
    • Track and report on asset lifecycle data, progress, and performance
    • Maintain accurate documentation in internal systems and customer platforms
    • Identify opportunities for process improvement and operational efficiency
    • Support continuous improvement initiatives across the organization

    ** What We’re Looking For**

    • 2–4 years of experience in operations, scheduling, logistics, or a related field
    • Strong organizational and time management skills
    • Ability to manage multiple priorities in a fast-paced environment
    • Excellent communication skills (written and verbal)
    • High attention to detail and problem-solving mindset
    • Strong analytical skills and comfort working with data
    • Ability to collaborate across teams and levels of the organization
    • A proactive, adaptable, and team-oriented approach

    ** What Sets You Apart**

    Experience in manufacturing, operations, or supply chain environments, Familiarity with asset tracking or lifecycle management systems, and Passion for process improvement and efficiency.

    ** Benefits & Perks**

    At 2NSystems, we believe in supporting our employees both professionally and personally. Our benefits package includes:

    • Generous PTO: 3 weeks of paid time off
    • Paid Holidays: 9 company holidays + 1 floating holiday (your birthday!)
    • Medical Coverage: Company pays 100% of the lowest-cost plan
    • Additional Medical Support: Contributions toward dependent coverage
    • Dental & Vision: Company covers 50% of premiums
    • 401(k) with Match: Up to 4% company match
    • Life Insurance: Company-paid at 2x salary
    • Telehealth Services: Covered by the company
    • Career Development: Training programs and growth opportunities
    • Team Culture: Collaborative, supportive, and growth-focused environment

    ** Work Environment**

    This is an in-office role based in Roanoke, VA, with standard business hours (Monday–Friday, 7:30 AM – 5:00 PM EST). The role is primarily desk-based, with regular collaboration across teams.

    ** Why Join 2NSystems?**

    This is more than just a scheduling role—it’s an opportunity to:

    • Gain exposure to large-scale, mission-critical infrastructure
    • Work cross-functionally across multiple departments
    • Contribute directly to operational success and customer satisfaction
    • Grow your career in a fast-moving and expanding industry