Job Title: Operations Assistant

Reports To: Director of Operations and Accounting

Location: On-Site, Cheektowaga

Hours: Full Time, Mon-Fri, 8:30am – 4:30pm

Salary: $17 - $19 Per Hour (depending on experience)

FLSA Status: Non-Exempt

Summary:

We are seeking a highly organized, proactive Operations Assistant to provide essential support across our inventory management, purchasing, and retail operations functions. This role is central to maintaining smooth day-to-day processes, ensuring accurate stock control, timely procurement, and responsive support to store teams. The ideal candidate is detail-oriented, solutions-driven, and thrives in a dynamic, fast-paced environment.

Key Responsibilities:

• Monitor, track, and reconcile inventory across multiple locations to ensure optimal stock levels

• Execute and coordinate purchasing activities, including sourcing, order placement, vendor follow-up, and invoice reconciliation

• Support store teams by addressing operational needs, resolving issues, and facilitating timely communication across departments

• Assist in maintaining accurate operational documentation including SOPs, process logs, and reporting tools

• Participate in audits and inventory counts; investigate and resolve discrepancies

• Collaborate with logistics and retail staff to ensure timely receiving, transfers, and distribution

• Provide ad hoc support to the broader operations team on special projects and seasonal initiatives

• Additional duties as assigned by manager

Qualifications & Skills:

• Associated degree and/or combination of experience.

• 2+ years in an operational or administrative support role, preferably with inventory or purchasing responsibilities

• Proficiency in Microsoft Excel and inventory or procurement systems (e.g., NetSuite, SAP, QuickBooks)

• Excellent communication and interpersonal skills to support cross-functional collaboration

• Strong organizational and multitasking capabilities

• Demonstrated ability to adapt quickly and problem-solve in a deadline-driven setting

Preferred Attributes:

• Retail or multi-site operations experience

• Basic understanding of supply chain logistics or warehouse procedures

Benefits:

• Comprehensive health, dental, and vision insurance.

• Professional development opportunities.

Interview Process: Initial Interviews and Secondaries are done via Zoom and/or phone with the Director of Operations and Accounting, then The President.