Operations & Community Growth Manager

Mai Placement

Operations & Community Growth Manager

Brooklyn, NY
Full Time
Paid
  • Responsibilities

    Operations & Community Growth Manager
    Brooklyn, NY
    80–100K (open to higher for exceptional talent)

     

    A rapidly growing behavioral-health services company seeks a People & Operations Manager to run day-to-day operations and drive community outreach to expand our client base. You’ll manage a team of 7–10 referral and intake professionals and partner with leadership to launch new programs.

    Key Responsibilities

    • Oversee all daily operations to ensure smooth, compliant service delivery.

    • Plan and lead outreach to local communities and business networks to generate new referrals and clients.

    • Recruit, mentor, and motivate staff; set clear performance goals and hold the team accountable.

    • Track and increase billable hours; streamline processes to improve efficiency.

    • Present growth strategies and results to the executive board.

    • Identify and implement new government-funded behavioral-health programs.

    What We’re Looking For

    • Proven ability to scale operations and win new business or clients—experience may come from healthcare, private service industries, or fast-paced corporate environments.

    • Skilled relationship builder who is comfortable presenting to diverse audiences and forging community partnerships.

    • Strong managerial and organizational skills with a “get-it-done” mindset.

    • Ability to travel locally (driver’s license a strong plus)

    • Bonus: Familiarity with government health programs or behavioral-health services.

    If you thrive on operational excellence and client growth—not bureaucracy—this role offers the chance to make a measurable impact.

     

    Email resume to: sarah@maiplacement.com