Dynamic and innovative Facilities Management firm is seeking to hire multiple full-time coordinators to assist account managers in guiding the company and stakeholders to success. What You’ll Bring: • A strong sense of ownership and initiative • Exceptional organizational skills and attention to detail • Clear, professional communication skills—both written and verbal • A willingness to learn and grow within a fast-paced, team-oriented environment Responsibilities: • Act as the primary point of contact for all facilities-related inquiries, service issues, and requests. • Manage and track service requests in internal platforms; ensure timely updates and accurate work order statuses. • Coordinate routine and emergency maintenance across various trades, including electrical, plumbing, and general repairs. • Partner with the Customer Success Manager to support assigned territories, ensuring seamless operations and adherence to client KPIs. • Schedule, coordinate, and supervise third-party vendors to complete work orders. • Ensure vendor compliance by collecting and maintaining required documentation (e.g., W-9s, COIs) and adhering to agreed payment terms. • Upload and maintain documentation and service data across company software systems. • Participate in an on-call rotation, including weekends, to address urgent facility issues. • Collaborate with the Vendor Manager to identify, vet, and onboard new vendors as needed. Qualifications: • 2+ years of experience in facilities management, customer service, or administrative operations. Proficiency in platforms like CRMs, ticketing systems, and Microsoft Office. • Highly organized with strong attention to detail and follow-through. Self-starter who thrives in a fast-paced, mission-driven environment. Proven record of working as a team. • Detail-oriented. • Capable of formatting Excel spreadsheets and working with data is a plus. • Salesforce experience. • Creative problem-solving skills. Compensation: $50,000 - $60,000 yearly

• Act as the primary point of contact for all facilities-related inquiries, service issues, and requests. • Manage and track service requests in internal platforms; ensure timely updates and accurate work order statuses. • Coordinate routine and emergency maintenance across various trades, including electrical, plumbing, and general repairs. • Partner with the Customer Success Manager to support assigned territories, ensuring seamless operations and adherence to client KPIs. • Schedule, coordinate, and supervise third-party vendors to complete work orders. • Ensure vendor compliance by collecting and maintaining required documentation (e.g., W-9s, COIs) and adhering to agreed payment terms. • Upload and maintain documentation and service data across company software systems. • Participate in an on-call rotation, including weekends, to address urgent facility issues. • Collaborate with the Vendor Manager to identify, vet, and onboard new vendors as needed.