Benefits:

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Employee discounts

Hourly/Flex Operations Coordinator Job Description

Overview

ChalkSense, LLC is an NJ-based woman-owned small business building a social entrepreneurship venture in the learning and enrichment space. We are looking for a motivated and community-impact driven Operations Coordinator to join our team in building out this initiative in Millburn, New Jersey and surrounding neighborhoods.

This is a paid and hourly/flex position to help facilitate smooth operations of the project and deliver exceptional enrichment experiences to local families and communities. Expected hours may vary from 0-5 hours/week, depending on event and session needs, operational tasks, and other project requirements that may arise from time to time within the candidate’s availability preferences, capabilities, and interests. Candidates must have flexibility to be available occasionally during after-school hours and/or weekends for events, sessions, or operational support.

About the Role

The Operations Coordinator will work closely with the team to support day-to-day operations, relationship nurturing with customers and collaborators, activity logistics tasks, marketing and outreach, and other operational coordination tasks. This role is ideal for someone who enjoys variety in their work, has a proactive mindset, and who shares our team’s passion to create positive community impact.

Responsibilities

Provide customer and collaborator support, including nurturing relationships, answering questions, collecting inquiries, and ensuring positive experiences with stakeholders

Assist with vetting and onboarding new stakeholders such as collaborators, instructors, customers, or partners

Conduct market research and targeted outreach to support operational, business, and marketing initiatives

Assist with marketing tasks such as content creation, social media posting, newsletter editing, or stakeholder communications as assigned

Support event/session logistics, including coordination, ordering or purchasing supplies (reimbursed or provided), setup, decor, instruction, assistance, and/or light cleanup as needed

Participate in feedback, planning and operational strategy input, suggesting improvements and solutions to enhance service quality and operational efficiency

Flexible to be on-call occassionally (flexible for availability to be adjusted by Operational Coordinator weekly) during after-school hours and/or weekends, as needed for events, sessions, or operational support

Gather, prepare, process, and/or maintain clear records, reports, or paperwork of activities, stakeholder interactions, purchases, and other operational needs

Perform work in compliance with federal, state, and local requirements, company policies, industry best practices, and other requirements and standards, as well as evolving regulations and standards that may surface from time to time

Organize, support, and/or join virtual and/or in-person meetings, sessions, or events as needed from time to time

Work individually and collaborate effectively with team members, providers, and stakeholders to meet business and stakeholder goals

Comfortable with operational related tasks in various areas such as administrative, human resources, communications, customer service, activity coordination and execution, team building, stakeholder engagement and onboarding, providing feedback, marketing, business operations and logistics, and other ad-hoc operational tasks that may fall under candidate capabilities and/or interests

Perform other related duties as assigned or modified by management to support evolving operational needs

Requirements

Excellent organizational, multitasking, and collaboration skills

Excellent communication skills and fluency in English (both verbal and writing)

Reliable punctuality and time management, especially when supporting in-person sessions or events in New Jersey

Ability to adapt quickly to varied environments, stakeholders, and operational needs

Proficiency in various mediums of communication and content formats including Microsoft Office or Google Suite, email, text messaging, phone calls, virtual meetings, documents, presentations, spreadsheets, newsletters, and social media

Comfort interacting with individuals and groups of all ages, backgrounds, and identities

Ability for occasional physical tasks, such as lifting supplies (up to ~10 pounds usually, potentially ~30-40 pounds rarely), setting up materials for activities artistically and accurately, supporting clean up of sessions, performing work accurately and safely, and to adapt spontaneously to the needs of a variety of participants, environments, situations, and sessions

Willingness to learn and be flexible with evolving tasks in an early-stage initiative

Positive, proactive, and professional demeanor

Preferred Qualifications

2+ years of experience in operations coordination, administrative support, event coordination, customer service, marketing, or related fields

Bachelor’s degree or equivalent preferred

Familiarity with social media, marketing tools, or event management tools is a plus

Experience in community service or enrichment programs is a plus

What We Offer

Competitive hourly pay (~$20-$25 per hour)

Flexible work hours within your availability

Bi-weekly pay for hours worked (direct deposit or mailed check)

Participation in NJ Earned Sick Leave Benefit Program

Paid Unemployment, Temporary Disability, Family Leave, and Worker’s Compensation Insurances

Social Security deduction

A supportive and collaborative work environment

Opportunities for personal growth, skill development, and making a positive community impact

How to Apply

Interested candidates are invited to submit their resume. Please also include in your resume: (i) a bio/paragraph detailing your relevant prior experience (e.g., professional, hobbies, community service, education, speaking/certifications/awards if any, etc.) AND (ii) a paragraph about why you believe you would be a good fit for this role AND (iii) a link to your portfolio (OR must be able to show proof of some of your past work products if you are scheduled for an interview)

We look forward to reviewing submissions on a rolling basis in the order received. The interview process for this role generally includes an initial Screening Interview and an In-Person Interview (that includes a behavioral as well as a technical skills assessment to help assess operational related planning, communications, and logistical aspects of the job). Interviews and assessments may be via phone, video, in-person, paper-based, and/or computer-based. Successful candidates must also be able to pass a background and reference check.

Please note that we are a very small team, so it may take a longer time to get back to you. Thank you for your understanding and we are excited about the prospect of working together!

Flexible work from home options available.