Job Description

Are you ready to join a team that's passionate about delivering world-class operations support in a collaborative and inclusive environment? LGC, located in Middleton, WI, is seeking an exceptionally driven Operations Coordinator to play a pivotal role in ensuring flawless daily operations and office management. This is your chance to be part of a company that values ambition, proven success, and the determination to make a difference!

As the Operations Coordinator, you will support the company’s facilities and serve as the primary point person for a variety of administrative, operational, and organizational tasks. You will also be the front-desk receptionist, ensuring a welcoming and professional experience for all visitors and employees. This role involves close collaboration with multiple teams, including Supply Chain Planning, Production, Facilities, Lab Services, HR, Warehousing/Logistics, and EH&S.

To perform this job successfully, an individual must be able to capably perform each of the following essential functions:

• Serve as the primary receptionist for the site, greeting and engaging with all visitors in a professional, welcoming, and courteous manner
• Under guidance from direct management, coordinate and maintain the lab consumable and chemical inventory systems
• Lead site social activities, plan events, onboard/offboard employees, and coordinate recognition programs
• Maintain appropriate levels and organization of kitchen and office supplies for site facilities, including visitor resources for meeting rooms
• Independently facilitate internal and external communications at the site, including emails, physical mailings, and other materials
• Under the direction of site leadership, coordinate the logistics of site-based events and large-group engagements, including agenda coordination and all event resourcing
• Serve as the primary coordinator for official reports and censuses, ensuring complete data compilation and the successful filing of government censuses and annual reports
• Support identified process improvement initiatives and corrective actions
• Contribute to an effective, safe, and clean office and lab environment through various support activities
• Diligently learn and follow the requirements of the site’s quality management system
• Adhere to company safety policies, including Personal Protection Equipment (PPE) policy
• Perform other duties as required or assigned by management to meet business needs

Qualifications

Minimum Qualifications:

• High school diploma, or equivalent degree
• Prior work experience in the areas of front-desk reception, facilities administration, office management, and/or lab coordination within a biotechnology, manufacturing, or pharmaceutical organization
• Previous success utilizing ERP system data to monitor inventory activity and ensure inventory accuracy
• Proven ability to follow work instructions and meet expected work deadlines
• Effective written and verbal communication skills with audiences at all levels of an organization
• Proven ability to learn and apply new information
• Demonstrated success working with new online systems or technologies
• Working knowledge of Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications:

• Working knowledge of IFS ERP system

Behavioural & Interpersonal Competencies:

• Proven reliable work ethic and ability to adapt to changes in work environment or standard workflows in order to meet business and customer needs
• Ability to manage time effectively and address changing priorities
• Highly approachable, leading with professionalism and customer satisfaction in all business interactions
• Must be highly accurate and detail-oriented
• Ability to gather and organize information
• Strong commitment to quality and continuous improvement
• Ability to work effectively, both individually and in a team environment
• Results-oriented, ensuring targets are met on time and within budget
• Excellent time management and organizational skills
• Resonate and operate in line with LGC’s core value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect

Additional Information

What we offer (US based-employees):

• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

OUR VALUES

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

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