We are searching for an Operations Coordinator to assist our real estate firm. You’ll manage all administrative aspects of the single-family and multifamily transaction from contract to close, including providing assistance with escrow-related documentation, scheduling inspections and repairs, ordering supplies for properties, scheduling maintenance requests, onboarding and offboarding team members, conducting interviews, training team members, and acquiring seller approval for offers and counteroffers. The ideal candidate will have excellent communication skills, be very organized, have human resource experience, have management experience, strong leadership skills, and love working with people. If you’re looking for a place to advance your real estate career, and grow with a seasoned real estate firm, start your application today! Responsibilities: • Enter client information into the client database system and submit appropriate documentation to the office broker for file compliance and keep track of transaction activity • Coordinate and attend all closing procedures, such as moving schedules • Help agents, customers, and other parties with all escrow paperwork, including appraisals, titles, and mortgage loans • Oversee all administrative tasks regarding home buyer and seller transactions from executed purchase agreement to close • Acquire seller approval for offers and counteroffers from buyers to complete the process in a timely manner • Act as liaison between Acquisition and disposition agents, tenants, real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the closing process of a real estate sale to ensure that fiduciary service is delivered from contract-to-close • Be the first point of contact/resource for the team and clients regarding all questions that arise throughout the closing process (and attorneys, tenants, lenders, appraisers, escrow office representatives, other transaction coordinators/realtors, etc.) • Introductory call email to the client with copies of all paperwork and everyone’s contact information • Create a property file for all transactions, maintain detailed notes, records, and compliant files for all transactions • Order a preliminary title commitment required form from the escrow agent • Coordinate with Acquisition and their clients to ensure all required paperwork and tasks are completed for the property to be listed • Preparation of all compliance documents, comparative market analysis, and pro forma as needed • Communicate regularly with clients to include progress reports, send them reminders on tasks they need to complete, and let them know what to expect in each step of the closing process • Establish relationships and share relevant information with all third parties, including but not limited to photographers, stagers, inspectors, tenants, appraisers, attorneys, escrow office representatives, and other agents to ensure a smooth closing process • Monitor, review, and complete all time-sensitive tasks and deadlines through our CRM • Coordinate and confirm that escrow and option deposits were delivered on time to the escrow agent • Order, confirm, and inform all parties of all scheduled inspections upon execution of a contract • Assist in preparation of all contract addenda and amendments once we have finalized negotiations, draft any addenda needed along the way, and keep a record of them on file and ensure they are shared with relevant parties • Communicate with team members on a daily or weekly basis throughout the transaction regarding all important dates, missing documents, calendar reminders, file compliance status, etc. • Coordinate appraisals, as needed • Order and confirm receipt of HOA/condo documentation approval by the escrow agent lender • Monitor the underwriting process through receipt of loan commitment appraisal, followed by the clear to-close • Coordination of closing date, time, and location with all involved parties – if mail away, confirmation of receipt return of closing documents package – and notify all parties • Provide escrow agent lender with all documentation needing signatures/initials/dates, confirm commission amount, and any required invoices to be paid at closing • Review all settlement statements/closing disclosures for accuracy, and send them to applicable team members • Train team members daily • Follow up with our clients after the sale to check in and request a testimonial and referrals to other potential buyers and sellers of real estate Qualifications: • High school diploma or GED required, preferably some college experience • Obtained real estate license or are currently pursuing • Applicants must possess exceptional organizational and verbal and written skills • Motivated to serve people and provide excellent customer service • Previous experience in transaction management, transaction coordination, real estate, titles, or mortgages highly valued • Must be comfortable working virtually from home • At least 2+ years of experience as a real estate transaction coordinator/closing coordinator • Excellent attention to detail is a MUST • Ability to communicate effectively and efficiently, and coordinate with other department heads and team members • You will be asked to perform other tasks not listed above on an as-needed basis, so flexibility and adaptability to change are a must • Must be highly computer and technology literate-especially with both Mac and PC platforms, the Microsoft Office suite of products, various CRM systems, and Google Apps for Business • Must have a reliable computer with at least 250 GB of hard drive space, a fast processor, the ability to create and view Adobe PDFs, and the Microsoft Office suite of products (Word, Excel, PowerPoint, etc.) • Must have a reliable smartphone with a sizable data plan • Minimum of 2 years of experience in sales, management, dispositions • Strong leadership skills with a results-driven mindset • Proficiency with CRM systems and transaction management tools Compensation: $50,000 - $70,000 + bonuses

• Act as liaison between Acquisition and disposition agents, tenants, real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the closing process of a real estate sale to ensure that fiduciary service is delivered from contract-to-close • Be the first point of contact/resource for the team and clients regarding all questions that arise throughout the closing process (and attorneys, tenants, lenders, appraisers, escrow office representatives, other transaction coordinators/realtors, etc.) • Introductory call email to the client with copies of all paperwork and everyone’s contact information • Create a property file for all transactions, maintain detailed notes, records, and compliant files for all transactions • Order a preliminary title commitment required form from the escrow agent • Coordinate with Acquisition and their clients to ensure all required paperwork and tasks are completed for the property to be listed • Preparation of all compliance documents, comparative market analysis, and pro forma as needed • Communicate regularly with clients to include progress reports, send them reminders on tasks they need to complete, and let them know what to expect in each step of the closing process • Establish relationships and share relevant information with all third parties, including but not limited to photographers, stagers, inspectors, tenants, appraisers, attorneys, escrow office representatives, and other agents to ensure a smooth closing process • Monitor, review, and complete all time-sensitive tasks and deadlines through our CRM • Coordinate and confirm that escrow and option deposits were delivered on time to the escrow agent • Order, confirm, and inform all parties of all scheduled inspections upon execution of a contract • Assist in preparation of all contract addenda and amendments once we have finalized negotiations, draft any addenda needed along the way, and keep a record of them on file and ensure they are shared with relevant parties • Communicate with team members on a daily or weekly basis throughout the transaction regarding all important dates, missing documents, calendar reminders, file compliance status, etc. • Coordinate appraisals, as needed • Order and confirm receipt of HOA/condo documentation approval by the escrow agent lender • Monitor the underwriting process through receipt of loan commitment appraisal, followed by the clear to-close • Coordination of closing date, time, and location with all involved parties – if mail away, confirmation of receipt return of closing documents package – and notify all parties • Provide escrow agent lender with all documentation needing signatures/initials/dates, confirm commission amount, and any required invoices to be paid at closing • Review all settlement statements/closing disclosures for accuracy, and send them to applicable team members • Train team members daily • Follow up with our clients after the sale to check in and request a testimonial and referrals to other potential buyers and sellers of real estate