Job Description

Purpose of the Role:

To assist the Director of Operations Manager with the coordination of Logistics and Operations activities. This individual’s primary role will be to oversee day-to-day logistics related functions inclusive of shipment quotation, bookings/coordination, tracking, and issue resolution. In addition, this individual would assist the Operations team at large with various Project Management related tasks.

Key Responsibilities & Accountabilities:

Logistics

• Manage interactions with company personnel, Principle 360 Partners, transportation providers, warehouse providers and all other business stake holders in regard to Principle Logistics.
• Communicate daily with team members on any shipment related changes and/or possible delays that could affect project timelines.
• Provide sound guidance and troubleshooting to the Activations Team by managing trade-offs between customer expectations and cost effectiveness.
• Provide all freight quotations, consistent with objectives for freight pricing.
• Ensure all shipment requests are reviewed, booked, and tracked in the relevant Principle logistics tracking tool(s) to facilitate on time and on budget delivery.
• Troubleshoot all transportation related delays in real time to minimize negative effects to customer satisfaction and company profitability.
• Manage freight claims to ensure maximum possible financial recovery and establishes root cause preventive action plans to minimize repeat occurrences.
• Coordinator international shipments and associated compliance documentation.
• Evaluate third party logistics (3PL) providers’ service levels, customer support, and contract compliance.

Operations Team

• Chair meetings and track meeting input/output deliverables to completion.
• Extract data from relevant Principle systems, aggregate, track, and create reports as needed to support the Operations Team.
• Assist with Special Projects as required.

Qualifications

• Bachelor’s degree preferred; equivalent training and experience may be acceptable.
• Previous transportation and logistics experience preferred.
• Fully proficient in the use of Microsoft Office Suite, particularly MS Excel.
• Exceptional interpersonal and project management skills.
• Demonstrated customer service orientation.
• Ability to work independently.
• High level of attention to detail.
• Ability to work under pressure and challenging timelines.
• Exceptional math aptitude preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.