Operations Coordinator

PuroClean of Burlington

Operations Coordinator

Burlington, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Operations Coordinator

    Perks:

    Online Mobile Courses

    Flexible Scheduling

    Paid Training for Career Advancement

    Opportunity to Help People in Times of Need

    Aggressive Competitive Wages

    Company and Culture:

    PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

    Position Summary: Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.

    Key Responsibilities:

    Assist with accounts receivable, collections, and invoicing

    Support job file management and ensure documentation is complete and accurate

    Communicate with customers regarding billing, scheduling, and general inquiries

    Help maintain organized office systems and workflows

    Assist in using QuickBooks and internal systems for tracking and reporting

    Support the owner in improving office efficiency and processes

    Learn and follow company procedures for accounting and job documentation

    Growth Path: This role is designed to develop into an Office Manager position based on performance, ownership, and demonstrated ability to manage office operations independently.

    Responsibilities

    Support customer communication and help resolve issues in a professional and timely manner

    Assist with job documentation, scheduling coordination, and maintaining organized records

    Help manage invoices, collections, and basic accounting tasks

    Maintain accurate employee and job-related documentation

    Support onboarding tasks such as new hire paperwork and basic orientation coordination

    Assist in maintaining office procedures and improving organization and workflow

    Follow and support company safety and compliance standards

    Work closely with the owner to improve office operations and efficiency

    Qualifications

    Strong attention to detail and ability to stay organized in a fast-paced environment

    Comfortable communicating with customers and team members professionally

    Ability to handle multiple tasks and adapt to changing priorities

    Willingness to learn new systems, processes, and industry-specific requirements

    Basic experience or familiarity with accounting, billing, or administrative work preferred

    Ability to stay calm under pressure and solve problems proactively

    Dependable, coachable, and motivated to grow into a larger role

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.