Operations Coordinator, Ravenswood Studio

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Ravenswood Studio

Operations Coordinator, Ravenswood Studio

Lincolnwood, IL
Full Time
Paid
  • Responsibilities

    Operations Coordinator (OC)

    Ravenswood Studio is a nationally recognized custom fabrication company driven by passionate artisans who take pride in every aspect of each project we undertake. With our core values of Trust, Ingenuity and Excellence, we build museum & corporate exhibits, custom themed elements, specialty millwork and scenery for theater, opera and film.

    Our team of innovators includes Project Managers, detailers, carpenters, metalworkers, scenic artists and sculptors, who collaborate with designers, architects, and clients. Within our 100,000 sq ft facility, we use state-of-the-art fabrication technologies and materials to produce award winning projects that set our clients apart time and time again.

    We are hiring for a full-time Operations Coordinator based in Lincolnwood, Illinois.

    This role is in office Monday – Friday, 7:00 AM – 4:00 PM

    Our industry presents us with a variety of challenges to tackle daily. Sometimes you will have very “run-of-the-mill” days. Others, the plan will fly out the window at 7:01AM. When information is scarce or we are gathering information through action, your ability to work nimbly and prioritise next steps is critical to the team's success.

    You are engaged in all steps of our process. This role has impact across all departments in the company. Your primary focus is shop operations and administration. Their needs ranges from office supplies to administrative support, challenging sourcing of obscure materials, travel booking, to coordination of complex trucking logistics.

    Reports to: Director of Operations

    MAIN RESPONSIBILITIES

    • Support Operations Manager with purchasing shop supplies, shop inventory, and project specific goods and materials. Keep the office and coffee shop supplies stocked.
    • Update POs with return information, coordinating with the facilities and finance teams.
    • Update shop documents as requested.
    • Support Facilities team taking inventory; cover this responsibility in their absence.
    • Track down SDS when requested.
    • Keep driver resources stocked and up to date including: key sign outs, gas and purchasing card sign outs, and trailer seals.
    • Coordinate the sale or donation of miscellaneous items in the shop. Often, we post to Craigslist, donate to the Habitat ReStore, and to other local non-profits.
    • Onsite support for people working from home. This includes getting shop resources to the correct person in the building, gathering information and reporting to the interested party, forward office lines to mobile phones, and the like.
    • Manage recycling of multiple outbound material streams: paper, cardboard, steel, aluminum, electronics.
    • Keep the core administration of the office humming:
      • Create the call out list and communicate call outs to the team.
    • Handle all USPS activity: sort, distribute, and send mail.
    • Answer the main phone line for Ravenswood Studio and direct calls appropriately.
    • Greet clients and other studio guests who enter through our front doors.
    • Create shipping labels for common carriers, UPS, FedEx, DHL, outbound trucks, etc.
    • Place our daily order with McMaster-Carr and create the associated PO.
    • Monitor supply levels in the office and reorder according to specified stocking levels.
    • Stock shop forms throughout the building.
    • Stock Safety Stations and first aid kits. This includes the shop kits and travel kits.

    MINIMUM JOB REQUIREMENTS

    • Relevant degree/diploma, professional certification, or equivalent work experience/demonstrated skills.
    • Minimum of 2 years' experience in a related field.
    • Adaptable to different working styles, mindsets, and personalities, showcasing a willingness to collaborate.
    • Strong written and verbal communication skills. Ability to communicate proficiently and proactively.
    • Strong organizational and planning skills.
    • Broad functional knowledge of MS Office (Excel, Outlook, Word).
    • Ability to prioritize, troubleshoot, and look for solutions in the “whirlwind” of a lively production facility.
    • Ability to work on multiple projects concurrently.
    • Work safely in both an office environment and active fabrication facility. Wear protective footwear at all times in the shop. Safely wear ear, eye, and/or respiratory protection as required.

    Life at Ravenswood Studio: At Ravenswood Studio, we are committed to fostering a supportive, rewarding, and engaging work environment where our employees can thrive. We believe in providing benefits that support both your professional growth and personal well-being.

    Our benefits include:

    • Healthcare coverage through Blue Cross Blue Shield, including medical, dental, vision, and mental

    health benefits—starting on your date of hire

    • Weekly pay, every Friday!
    • A generous Flexible Time Off (FTO) plan
    • Eight paid company holidays
    • 401(k) program with a 4% company match
    • Paid parental and marital leave

    At Ravenswood Studio, we appreciate the power of a diverse and talented team. We cultivate a work environment where everyone feels valued and empowered to participate, contributing their unique skills and perspectives to our shared success. We are proud to be an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

    Additional requirements: All candidates must be able to successfully complete employment verification, including E-Verify and a background check, as a condition of employment.