This is not a support role. This is a leadership seat at the table. The Stawasz Group with KW is looking for a high-level Operations Specialist who thrives on building structure, driving results, and turning vision into execution. You likely: • Have a 10/10 (or higher) work ethic • Take extreme ownership (“If it is to be, it’s up to me”) • Are hungry, proactive, and idea-driven • Think big while executing details with precision • Thrive in fast-paced, high-expectation environments • Care deeply about doing things the right way The Role As the Operations Coordinator , you are responsible for everything that happens behind the scenes and ensuring it runs efficiently, profitably, and at a high standard. You will serve as the operational engine of the business, keeping people organized, building scalable systems, and driving execution across the entire team. "You are joining at a pivotal moment where key processes are being redesigned and documented, and you will be central to that build. This is not a “set it and forget it” operational model. Compensation & Benefits • Base Salary: $70,000-$80,000 (based on experience) • Bonus: 2–5% of net profit • Benefits: $200/month stipend • In-office position Responsibilities: • Design, implement, and optimize systems across transactions, communication, CRM, and marketing • Build and maintain a complete Operations Manual with written and video SOPs • Identify inefficiencies and create smarter, scalable solutions • Ensure consistency, quality control, and smooth day-to-day operations • Oversee budgeting, bill pay, payroll coordination, and financial reporting • Audit commissions, verify agent splits, and resolve discrepancies • Track ROI across lead sources, marketing efforts, and operational initiatives • Hire, train, and manage administrative and support team members • Build onboarding and training systems for staff and agents • Hold team members accountable to KPIs, standards, and commitments • Serve as the owner’s right hand, bringing proactive solutions and strategic support • Oversee client experience, vendor relationships, and growth-focused accountability systems Qualifications: • 3–5+ years in operations, administrative leadership, or business management • 1–3+ years leading people and holding accountability • Real estate experience strongly preferred • Strong financial acumen and business awareness • Proven ability to build systems and improve processes • Highly organized and detail-oriented • Strong project management and execution skills • Calm, composed, and solutions-focused under pressure • Learning-based and resourceful • High standards with a strong sense of ownership • Excellent communication and leadership ability Compensation: $70,000 - $80,000

• Design, implement, and optimize systems across transactions, communication, CRM, and marketing • Build and maintain a complete Operations Manual with written and video SOPs • Identify inefficiencies and create smarter, scalable solutions • Ensure consistency, quality control, and smooth day-to-day operations • Oversee budgeting, bill pay, payroll coordination, and financial reporting • Audit commissions, verify agent splits, and resolve discrepancies • Track ROI across lead sources, marketing efforts, and operational initiatives • Hire, train, and manage administrative and support team members • Build onboarding and training systems for staff and agents • Hold team members accountable to KPIs, standards, and commitments • Serve as the owner’s right hand, bringing proactive solutions and strategic support • Oversee client experience, vendor relationships, and growth-focused accountability systems