This is not an administrative support role. This is a true operations leadership opportunity for someone who wants to help build, improve, and drive a business forward. The Stawasz Group with Keller Williams is looking for a high-level Operations Coordinator who thrives on creating structure, leading execution, and turning ideas into action. This role is designed for someone who sees gaps before they become problems, takes ownership without being asked, and operates with a high level of accountability and urgency. You are likely someone who: • Operates with a strong work ethic and high personal standards • Takes full ownership and follows through consistently • Is proactive, resourceful, and solutions-oriented • Thinks strategically while executing details at a high level • Performs well in fast-paced, high-expectation environments • Cares deeply about systems, organization, and doing things right • Enjoys building, improving, and refining operational processes The Role As the Operations Specialist, you will oversee the day-to-day operational execution of the business and ensure everything behind the scenes is running efficiently, consistently, and at a high standard. You will serve as the operational backbone of the team, helping drive organization, accountability, communication, and execution across multiple moving parts of the business. This role requires someone who can create structure, manage priorities, and keep both people and processes aligned. You are stepping into the business during a pivotal stage of growth and operational development. Key systems and workflows are actively being redesigned, documented, and improved, and this role will play a central part in building and implementing those processes moving forward. This is not a “maintain the status quo” type of position. We are looking for someone excited to help build the next version of the business and who can bring both operational discipline and forward-thinking ideas to the table. Compensation & Benefits • Base Salary: $70,000-$80,000 (based on experience) • Bonus: 2–5% of net profit • Benefits: $200/month stipend • In-office position Responsibilities: • Design, implement, and optimize systems across transactions, communication, CRM, and marketing • Build and maintain a complete Operations Manual with written and video SOPs • Identify inefficiencies and create smarter, scalable solutions • Ensure consistency, quality control, and smooth day-to-day operations • Oversee budgeting, bill pay, payroll coordination, and financial reporting • Audit commissions, verify agent splits, and resolve discrepancies • Track ROI across lead sources, marketing efforts, and operational initiatives • Hire, train, and manage administrative and support team members • Build onboarding and training systems for staff and agents • Hold team members accountable to KPIs, standards, and commitments • Serve as the owner’s right hand, bringing proactive solutions and strategic support • Oversee client experience, vendor relationships, and growth-focused accountability systems Qualifications: • 3–5+ years in operations, administrative leadership, or business management • 1–3+ years leading people and holding accountability • Real estate experience strongly preferred • Strong financial acumen and business awareness • Proven ability to build systems and improve processes • Highly organized and detail-oriented • Strong project management and execution skills • Calm, composed, and solutions-focused under pressure • Learning-based and resourceful • High standards with a strong sense of ownership • Excellent communication and leadership ability Compensation: $70,000 - $80,000

• Design, implement, and optimize systems across transactions, communication, CRM, and marketing • Build and maintain a complete Operations Manual with written and video SOPs • Identify inefficiencies and create smarter, scalable solutions • Ensure consistency, quality control, and smooth day-to-day operations • Oversee budgeting, bill pay, payroll coordination, and financial reporting • Audit commissions, verify agent splits, and resolve discrepancies • Track ROI across lead sources, marketing efforts, and operational initiatives • Hire, train, and manage administrative and support team members • Build onboarding and training systems for staff and agents • Hold team members accountable to KPIs, standards, and commitments • Serve as the owner’s right hand, bringing proactive solutions and strategic support • Oversee client experience, vendor relationships, and growth-focused accountability systems