Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Reports To: Vice President

Classification: Exempt

Summary:

The Operations Director position is a corporate-level role with a respected, fast-growing fitness management and consulting company. Opportunities for growth are exceptional. With this position comes a significant level of autonomy, creative input, and flexibility.

The Operations Director is responsible for both oversight and support of fitness businesses managed by Peak Fitness Solutions. Their primary focus is ensuring smooth, efficient operations of all PFS locations, while maintaining high levels of revenue production, team satisfaction, customer service, and facility care. The OD role provides ongoing training, development, and accountability to all PFS club-level team members. The OD will achieve these results through their ability to work autonomously, be accountable, be detail-oriented, and clearly communicate with their staff.

Position Responsibility:

Maintain detailed knowledge of PFS locations, services, and staff

Oversee recruiting efforts for all club-level positions

Conduct weekly facility visits

Train, develop, and hold accountable all club-level staff

Manage all PFS location POS and database systems

Renew club pre-paid memberships on monthly basis

Order supplies, inventory, and replacement small equipment

Establish and support goals for both General Managers and individual Personal Trainers

Prepare payroll for W2 employees and 1099 contractors

Required Attributes:

A well-developed understanding and use of sales, project management, and organizational skills

Excellent interpersonal skills with the ability to manage a large, diverse team

Strong written and verbal communication skills

High levels of professionalism, honesty, and work ethic

Superior sense of “white-glove” customer service

Working knowledge of Google Business tools including Drive, Sheets, Docs, Drive, Calendar, and Meets

Strong time management skills

Ability to speak in a professional manner to small or large groups both within and outside the organization

Can identify and speak to current health, fitness, and market trends

Preferred Qualifications:

Bachelor’s degree (prefer in Business Administration, Marketing, Communications, or a fitness-related field)

2-5 years experience in managerial role

Flexible work from home options available.