Benefits:
401(k)
Bonus based on performance
Health insurance
Paid time off
Reports to: CEO
Schedule: Full-time, on-site: Monday – Friday (with Mon–Thurs schedule overlapping production team 5am – 3:30pm as needed)
About Teeccino
Teeccino Caffe, Inc. is a small, fast-growing natural/organic brand of herbal teas and coffee alternatives, with 45 employees and operating a single SQF-certified manufacturing facility. We're a lean, hands-on team: leaders here build and run processes directly rather than overseeing multiple layers of management or optimizing systems that are already mature. This role suits someone who wants to be close to the production floor every day and is energized by the pace and resourcefulness of a growing, founder-led CPG company — not someone coming from a large multi-plant or multi-billion-dollar operation used to many teams underneath them.
Summary
We're seeking an experienced, hands-on Director of Operations & Administration to lead end-to-end manufacturing and operational excellence in our SQF-certified facility, while also owning the administrative backbone of the company — HR operations, facilities, IT systems, and general office administration. This is a dual-scope role for someone who is equally comfortable walking the production floor and managing the day-to-day systems that keep a small, growing company running smoothly. The candidate must be bilingual English/Spanish and a hands-on leader with manufacturing or general operations experience at a similarly sized company, deep knowledge of GMP regulatory compliance, and a proven track record of building high-performing teams with lean corporate infrastructure.
Core Functions
Operations & Manufacturing Leadership
Responsible for Operations function with management of Warehouse Manager, Production Planner, Production Supervisor, and Head Maintenance Mechanic
Partner with Supply Chain on inventory management and planning
Drive throughput, overall equipment effectiveness (OEE), labor productivity, and on-time in-full (OTIF) performance
Collaborate with R&D and Production team to scale new products from pilot to full production
Lead capacity planning and capital projects (equipment, automation, facility renovation/expansion)
Safety, Quality & Compliance
Manage and oversee our SQF Practitioner, who owns day-to-day SQF certification, HACCP program administration, and other compliance certifications including Organic, GFCO, and Kosher
Ensure company-wide awareness of and adherence to SQF and HACCP programs, including daily GMPs and policy compliance
Manage OSHA and workplace safety training program
Champion a strong food and workplace safety culture across all departments
Planning and Inventory Optimization
Oversee schedule with Production Planner to meet demand with optimal efficiency
Collaborate with Supply Chain to ensure raw material availability and inventory optimization while considering cash-flow impact and facility space constraints
Oversee inventory system through current ERP, Acctivate, and a future ERP implementation
Continuous Improvement & Cost Management
Lead Lean / Six Sigma initiatives to improve yield, reduce waste, and lower COGS
Establish KPIs and dashboards for safety, quality, delivery, cost, and team morale
Own operational P&L performance in partnership with CFO
Identify and execute margin improvement initiatives
People Leadership & Culture
Continual training and coaching to develop Production and Warehouse supervisors and team members
Foster a culture of accountability, safety, continuous improvement, and respect
Support workforce planning, training, and succession planning
Ensure strong labor relations and compliance with HR policies
Administration & People Operations
Oversee the administration of HR company-wide in collaboration with the Chief Accountant: onboarding/offboarding, benefits administration liaison, employee handbook, and policy administration
Own company-wide timekeeping and attendance policy enforcement — including time card accuracy, PTO/sick day requests, and schedule adherence — ensuring hours worked and time off are properly logged and communicated to Accounting before approval
Manage general office administration and company-wide facility needs beyond the production floor (insurance renewals, general vendor, maintenance and service contracts)
Oversee Company IT systems and AI implementations
Act as a key point of contact for company-wide administrative policy and process questions
Required Qualifications
7-10 years of progressive leadership experience in operations or general management, ideally at a company with $20M–$75M in annual revenue
Manufacturing/CPG operations experience preferred; candidates with strong general operations and administrative management experience from other industries will also be considered given the dual scope of this role
Comfortable operating with lean corporate infrastructure and building processes from the ground up, rather than managing multiple layers of staff or optimizing already-mature systems
Experience with organic certification compliance and audits, or comparable regulatory/compliance experience
Strong knowledge of FDA/FSMA, HACCP, GMPs, food safety systems, and OSHA workplace safety compliance (or demonstrated ability to quickly build this expertise)
Experience leading multi-functional teams, including administrative/HR functions
Track record of driving operational excellence, cost reduction, and scalability
Bilingual English/Spanish
Preferred Experience
Comfortable in high-growth, fast-paced, multi production line manufacturing environments
Experience with ERP and inventory management systems including advanced production planning, Excel expertise, and Microsoft Teams
Prior experience owning or co-owning HR administration, office administration, or IT vendor management at a small company
Bachelor's degree
Training in Lean, Six Sigma, and/or Total Production Maintenance (TPM)
Physical Requirements
Ability to stand and walk for an entire shift as well as sit at a computer for extended times
Ability to bend, kneel, twist, climb, and reach in various directions
Tolerance for a noisy environment