Benefits:
401(k)
Bonus based on performance
Health insurance
Paid time off
Title: Director of Operations
Reports to: CEO
Full-time, on-sight: Monday – Friday (with Mon-Thur schedule overlapping production team 5am – 3:30pm as needed)
Salary: $150,000 - $165,000
FLSA Status: Exempt
Summary: Teeccino Caffe, Inc., a fast-growing, natural/organic brand of herbal teas and coffee alternatives, is seeking an experienced Director of Operations to lead end-to-end manufacturing and operational excellence in our SQF-certified facility. This role is accountable for production performance, team development, machine maintenance, warehouse and facilities management, food safety & quality systems, OSHA compliance, cost control, and scaling operations to support growth. The ideal candidate is a hands-on leader with CPG food manufacturing experience, deep knowledge of GMP regulatory compliance, and a proven track record of building high-performing teams.
Operations & Manufacturing Leadership
Responsible for Operations function with management of Warehouse Manager, Production Planner, Production Supervisor, and Head Maintenance Mechanic
Partner with Supply Chain on inventory management and planning
Drive throughput, overall equipment effectiveness (OEE), labor productivity, and on-time in-full (OTIF) performance
Collaborate with R&D and Commercialization team to scale new products from pilot to full production
Lead capacity planning and capital projects (equipment, automation, facility renovation/expansion)
Safety, Quality & Compliance
Serve as executive owner of our annual SQF certification and other compliance certifications including Organic, GFCO, and Kosher
Ensure compliance and company-wide awareness of SQF and HACCP programs including daily GMPs and policy adherence
Execute and optimize OSHA and workplace safety training program
Champion a strong food and workplace safety culture across all departments
Planning and Inventory Optimization
Oversee schedule with Production Planner to meet demand with optimal efficiency
Collaborate with Supply Chain to ensure raw material availability and inventory optimization while considering cash-flow impact and facility space constraints
Manage co-manufacturers (if applicable) and logistics partners
Oversee inventory system through current ERP, Acctivate, and a future ERP implementation
Continuous Improvement & Cost Management
Lead Lean / Six Sigma initiatives to improve yield, reduce waste, and lower COGS
Establish KPIs and dashboards for safety, quality, delivery, cost, and team morale
Own operational P&L performance in partnership with CFO
Identify and execute margin improvement initiatives
People Leadership & Culture
Continual training and coaching to develop Production and Warehouse supervisors and team members
Foster a culture of accountability, safety, continuous improvement, and respect
Support workforce planning, training, and succession planning
Ensure strong labor relations and compliance with HR policies
Required Qualifications:
10+ years of progressive leadership experience in CPG food or beverage manufacturing
Proven ownership of SQF (or BRC/IFS) certification and successful audits
Strong knowledge of FDA/FSMA, HACCP, GMPs, food safety systems, and OSHA workplace safety compliance
Experience leading multi-functional teams
Track record of driving operational excellence, cost reduction, and scalability
Maintenance and Facilities Management Experience
Preferred Experience:
Comfortable in high-growth, fast-paced, multi production line manufacturing environments
Strong understanding of ERP system integration, excel spreadsheets, and Microsoft Teams
Bachelor’s degree in Engineering, Food Science, Operations, or related field
Lean, Six Sigma, or Total Production Maintenance (TPM) certification
Experience with ERP and inventory management systems including advanced production planning
Master’s degree or MBA
Bilingual English/Spanish
Success Metrics in first 12–18 Months
SQF and other compliance audits completed with strong results and zero major non-conformances
Measurable improvements in OEE, yield, and OTIF performance
Reduced manufacturing cost per unit and improved gross margin
Strengthened leadership capabilities and improved team member knowledge through strong SOP documentation and implementation
Production planning optimized for efficient product runs planned at least 4-6 weeks in advance and inventory control
Scalable operating model to support growth and smooth new product launches
Compensation & Benefits
Competitive base salary + performance bonus
60% of health insurance covered. Dental and vision available.
401(k)
2 weeks PTO plus sick time and additional paid holidays
Physical Requirements
Ability to stand and walk for an entire shift as well as sit at a computer for extended times
Regular lifting and moving of up to 25 lbs.; occasional lifting up to 55 lbs
Ability to bend, kneel, twist, climb, and reach in various directions
Tolerance for a noisy environment