Operations Lead

JPs Cupcakery LLC

Operations Lead

Benson, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    JP’s Pastry — Operations Lead

    JP’s Pastry is a growing multi-location, 100% gluten-free bakery operating a centralized production facility serving both retail stores and wholesale customers.

    We are not hiring a bakery manager. We are hiring the person who makes the entire operation run smoothly.

    If you prefer a slow, maintenance-only job, this will not be a fit.

    If you enjoy fixing problems, building systems, and leading people in a fast-paced environment, keep reading.

    What You Will Own

    You will be responsible for making sure:

    Stores receive product on time

    Production is scheduled and predictable

    Inventory is controlled

    Food safety is enforced

    Staff know expectations

    Daily chaos turns into reliable systems

    You will lead a ~20 person production and fulfillment team and support multiple store locations.

    This is a hands-on leadership position. You will sometimes be on the floor, sometimes planning systems, and sometimes solving problems early in the morning.

    This Job Is For Someone Who:

    Takes responsibility instead of making excuses

    Fixes root causes, not symptoms

    Can lead a team and hold standards

    Is calm under pressure

    Understands food safety matters

    Wants to grow with a business

    This Job Is NOT For Someone Who:

    Only wants to bake

    Avoids hard conversations with employees

    Needs constant direction

    Dislikes accountability

    Wants a purely office job

    Requirements

    Experience leading teams in food production, bakery, restaurant, or manufacturing

    Strong organization and communication

    Ability to work early mornings and weekends when needed

    Commitment to food safety

    Compensation

    Competitive salary

    Monthly performance bonuses

    Paid time off

    Growth opportunity as the company expands

    To Apply

    In your application, include a short answer to this question:

    “Tell us about a time an operation you were responsible for broke down. What did you change so it didn’t happen again?”

    (We read this carefully.)

    Benefits:

    Employee discount

    Paid time off

    Paid holidays

    401k retirement plan

    Work Location: In person