TO APPLY FOR THIS JOB, PLEASE COMPLETE THE PRESCREEN QUESTIONS AND THEN SEND A COVER LETTER TO info@allgodschildrenhillsboro.org

General Position Description

The Operations Manager plays a vital leadership role in advancing the mission of our nonprofit, Christian childcare center. This position oversees daily operations while serving as a professional, mission-aligned representative of the organization to families, staff, the church, and the board. The Operations Manager must be deeply committed to the purpose of subsidized Christian daycare and support a nurturing, values-driven environment for children and families.

Key Responsibilities

Staff & Human Resources

Hire, onboard, support, and, when necessary, terminate staff in alignment with organizational values and licensing requirements.

Maintain appropriate staffing levels to support high-quality care for children and a supportive work environment for staff.

Conduct regular staff check-ins to understand needs, concerns, and opportunities for growth.

Complete staff performance reviews and prepare annual proposed raise information for board approval.

Create, update, and maintain job descriptions as needed.

Manage payroll through ADP, including annual workers’ compensation audits.

Send ADP Simple IRA notifications for new hires and annual enrollment.

Complete unemployment claim paperwork when required.

Approve staff PTO requests and manage schedules within Brightwheel.

Create and distribute weekly staff schedules.

Families & Students

Serve as a primary administrative point of contact for families, communicating through Brightwheel, phone, and in person with professionalism, compassion, and discretion.

Support families with enrollment questions, administrative concerns, scheduling needs, and billing inquiries.

Set up new children in Brightwheel, including tuition agreements, enrollment documents, billing, and scheduling.

Coordinate closely with teachers to ensure smooth transitions for new and departing children.

Manage student offboarding, including billing adjustments and system updates.

Process monthly DHS billing and monthly family tuition billing.

Handle ad hoc billing for drop-in care.

Maintain room worksheets and cash flow tracking related to enrollment.

Assist with planning and supporting family and center events in collaboration with church and center leadership.

Administrative & Financial Operations

Answer incoming phone calls and manage voicemail messages.

Prepare and send monthly operational status updates to the board (non-financial).

Maintain insurance policies, including renewals, auto-pay setup, and communication with insurance brokers.

Assist the Treasurer with government filings and audits (IRS, Department of Justice, and other agencies), working with the organization’s accountant.

Coordinate annual Washington County documentation related to rental agreements and property tax exemption.

Manage USDA Food Program documentation, including financial worksheets and receipt tracking.

Enter expenses and deposits into QuickBooks (largely automated).

Maintain and update cash flow records related to enrollment and billing.

Manage renewals for administrative systems and vendors (e.g., Benevity).

Review and respond to email correspondence in a timely manner.

Pay monthly rent and garbage expenses to the church.

Update and maintain organizational policies, procedures, family handbooks, and employee handbooks.

Order supplies and food for the center.

Project Planning & Mission Advancement

Identify opportunities for operational improvement that support long-term sustainability and mission impact.

Plan and execute projects related to center improvements or potential expansion.

Support fundraising initiatives and special projects that further the mission of subsidized Christian childcare.

Qualifications & Mission Alignment

Demonstrated commitment to Christian values and the mission of nonprofit, subsidized childcare.

Ability to serve as a professional, welcoming, and values-driven representative of the organization.

Strong organizational, administrative, and operational management skills.

Experience with payroll, billing, scheduling, and administrative systems (Brightwheel, ADP, QuickBooks strongly preferred).

Experience with Microsoft Excel and/or Google Sheets

Excellent communication and interpersonal skills with families, staff, church leadership, and board members.

Experience in a nonprofit, faith-based, or childcare setting is strongly preferred.