Operations Manager
Location: Forrest City, AR
Status: Full Time, Exempt

Lead operations. Build performance. Keep the business moving.

Arkansas Electrical Outlet is seeking an experienced Operations Manager to lead our Forrest City operation. This facility supports warehouse distribution along with QA repair services and testing. We need someone who can drive performance, lead people well, and step in hands on when needed.

This is a high impact role for a practical leader who can balance day to day execution with broader operational goals. You will oversee branch operations, support financial performance, coordinate across departments, and help build a strong, accountable team.

What you will do

• Lead daily operations across warehouse, production, repair, and testing activities
• Oversee shipping and receiving functions
• Align labor and resources to meet sales and production goals
• Track productivity and performance using operational and financial data
• Support budgeting and help manage expenses responsibly
• Partner with Human Resources, Finance, Logistics, and other support teams
• Train, coach, and develop employees while setting clear expectations
• Manage employee performance and documentation consistently
• Help improve operational processes, policies, and overall branch effectiveness
• Represent the operation with outside contacts as needed, including community and business partners

What we are looking for

• Experience leading warehouse, branch, production, or distribution operations
• Strong leadership skills with the ability to motivate and develop a team
• Ability to analyze performance, productivity, and financial results
• Experience managing shipping, receiving, and general facility operations
• Strong communication, decision making, and problem solving skills
• Willingness to be hands on and do what it takes to get the job done
• Ability to work across both strategic priorities and daily operational demands

What success looks like

• Operations run smoothly and efficiently
• Shipping and receiving stay organized and reliable
• Production goals and deadlines are met
• Financial performance stays aligned with business objectives
• Employees are developed, supported, and held accountable
• The branch operates with strong follow through, discipline, and teamwork

Why join us

• Opportunity to lead a critical operation with visible impact
• Hands on role with real influence on performance and team success
• Chance to help shape and strengthen a growing business operation

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.

Similar roles
Operations Manager, Branch Manager, Warehouse Operations Manager, Distribution Manager, Production Manager, Facility Manager, Logistics Manager, Service Center Manager, General Manager

Required Skills

Required Experience

KNOWLEDGE & SKILLS REQUIRED

· Knowledge of and understanding of all aspects of business management and the interrelationship of each.

· Knowledge, understanding, and ability to identify and implement various business processes related to all business disciplines including marketing, sales management, customer service, operations management, human resource management, financial management, and management of information and technology.

· Ability to identify, set up and formalize business processes and to provide appropriate management, supervision, and staffing to effectively carry out business goals.

· Understanding of financial concepts and ability to understand and interpret financial statements.

· Strong sales knowledge and aggressive sales mentality; ability to motivate and reach aggressive and specific sales targets, emphasis on building strong customer relationships.

· Technical knowledge and understanding of electronics and manufacturing products and components

· Deep understanding of all aspects of human resource management including hiring and termination practices, benefits set up and administration, pay structure, etc.

· Ability to easily understand, adapt to, and use computer systems and technology; intermediate to expert knowledge and ability to use end user tools computing tools, especially Microsoft Office and able to review all computer driven processes and manually audit for error.