Operations Manager Saint Charles, MO

Salary: $55,000 – $62,000 per year (based on experience) Bonus structure available Monday – Saturday, 7:00 AM – 5:00 PM

Position Overview

We are seeking a highly organized, detail-oriented Operations Manager to oversee daily company operations, including sales management and project management. This role is critical to maintaining efficiency, accountability, and company culture. The Operations Manager will work closely with the Owner and will be the primary leader driving execution, communication, and operational success. This is a high-responsibility role best suited for someone who thrives in a fast-paced, sometimes stressful environment and takes pride in leadership and structure.

Key Responsibilities

Lead and manage daily company operations across sales and project management

Oversee and optimize workflows to ensure operational efficiency

Manage and track inventory accurately; maintain organized inventory systems

Utilize CRM software (Fence Flow) to manage leads, projects, and customer data

Maintain accurate records and reports using Microsoft Excel

Ensure excellent customer service standards are consistently met

Set, maintain, and enforce company culture, standards, and expectations

Communicate clearly and effectively with team members, customers, and ownership

Handle high-pressure situations with professionalism and adaptability

Report directly and exclusively to the Owner

Required Qualifications

Minimum 3 years of customer service experience

Proven leadership and team management skills

Strong communication skills (verbal and written)

Highly organized and extremely detail-oriented

Ability to multitask and manage stressful situations effectively

Ability to adapt quickly in a growing and changing environment

Experience using CRM systems (Fence Flow experience strongly preferred)

Proficiency in Microsoft Excel

Strong inventory management and organizational skills

Benefits & Perks

Competitive salary ($55,000–$62,000 annually)

Bonus structure in place

Company vehicle provided during work hours

Paid holidays

10 paid vacation days (no summer days)

Significant opportunity for growth after the first year