Benefits:

401(k) matching

Competitive salary

Health insurance

Paid time off

Operations Manager – CPA Firm

Lead Operations. Support People. Keep the Firm Moving Forward.

At Magone & Company, strong operations are the foundation of exceptional client service. We’re seeking an experienced Operations Manager to help coordinate the people, systems, processes, and administrative functions that keep our growing CPA firm running effectively.

Reporting directly to the CEO, this highly visible role works closely with firm leadership, Partners, managers, and employees across the organization.

About the Role

The Operations Manager will oversee day-to-day firm operations while supporting financial administration, workflow, technology, benefits, vendors, human resources, and general administration.

This role is ideal for someone who is organized, proactive, resourceful, and comfortable managing multiple priorities in a professional-services environment.

What You’ll Do

Work closely with the CEO and firm leadership on operational priorities, staffing needs, budgets, and firm initiatives

Coordinate day-to-day firm operations and improve administrative processes and procedures

Support budgeting, billing, collections, expense reporting, and management reporting

Monitor key firm metrics, including utilization, realization, staffing capacity, and workflow

Coordinate practice-management, time-and-billing, client setup, scheduling, and due-date processes

Identify workload and deadline conflicts and work with leadership to resolve them

Coordinate technology needs, software implementations, cybersecurity, and IT vendors

Lead human resources and talent acquisition functions

Maintain compliance, CPE, peer-review, governance, and firm records

Manage vendor relationships, office services, equipment, and administrative resources

Support marketing, client communications, firm events, and special projects

Recommend improvements that increase efficiency, accountability, and employee and client service

What You’ll Bring

Progressive experience in office management, firm administration, or operations within a CPA firm, accounting firm, or professional-services organization

Experience across multiple functions, including finance, workflow, technology, benefits, HR and administration

Understanding of CPA-firm operations, including time and billing, staffing, deadlines, utilization, and realization

Strong organizational, project-management, communication, and problem-solving skills

Experience implementing procedures and improving processes

Strong judgment and discretion when handling confidential information

Ability to work independently, anticipate needs, and follow through

Strong technology skills and comfort learning new systems

Bachelor’s degree in business, accounting, or a related field preferred

CPAFMA, PAFM, SHRM, CPA, or similar credential is a plus

Compensation & Benefits

Salary: $100,000–$110,000, based on experience.

Benefits include:

Employer-paid health and life insurance

401(k) with a 4% company match

Paid time off and holidays

Paid company-wide shutdown during the week of July 4th

Three paid 4-day holiday weekends each year

Professional development opportunities

Technology and remote-work support

Why Magone & Company?

At Magone & Company, you’ll work directly with the CEO and firm leadership and have broad exposure to the business of running a CPA firm.

If you enjoy improving processes, supporting people, solving operational challenges, and helping a growing organization run more effectively, we’d love to meet you.

Build Stronger Operations. Support Great People. Help Shape the Firm’s Future.

Ready to make an impact? Apply today.