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Operations Manager - Cladding - Multifamily & Commercial

Lemus Construction

Operations Manager - Cladding - Multifamily & Commercial

Newtown, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Company car

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Job Title: Operations Manager - Cladding

    Department: Multifamily Cladding Division

    Reports To: General Manager

    Job Type: Full-Time

    About Lemus Construction

    Lemus Construction is a trusted leader in roofing and exterior remodeling for multifamily, HOA, and commercial properties. With over 25 years of experience, we specialize in delivering high-quality, large-scale roofing and exterior remodeling projects, often exceeding $5 million in value. Our reputation is built on craftsmanship, reliability, and long-standing partnerships with property managers, engineers, and community associations.

    Position Summary

    The Operations Manager role at Lemus Construction is a hands-on leadership position focused on full ownership of the execution lifecycle for large-scale multifamily cladding projects. This role goes beyond oversight and is responsible for building and managing jobs within our CRM (Buildertrend), assigning Project Managers and crews, developing schedules, issuing purchase orders, coordinating logistics, and ensuring field teams are fully prepared for success. Managing projects ranging from $100K–$5M+, the Operations Manager is accountable for driving operational excellence, safety, quality, accountability, and performance across all active jobs—ensuring projects are executed efficiently, on schedule, and within budget while serving as a key point of coordination between field teams, internal departments, suppliers, and customers.

    Key Responsibilities

    Operation & Project Management

    Plan, schedule, and coordinate all cladding projects from initiation to completion

    Oversee job setup including materials procurement, crew assignments, and logistics

    Monitor project progress and proactively address delays or challenges

    Conduct regular site visits to assess workmanship and ensure quality and safety standards are met

    Track timelines, budgets, and performance metrics; provide progress reports as needed

    Crew & Staff Leadership

    Recruit, train, and supervise cladding crews and field personnel in collaboration with the Production Team

    Conduct performance evaluations and promote accountability across safety, quality, and productivity

    Lead regular safety and production meetings

    Support crews with troubleshooting and complex project execution

    Customer & Stakeholder Relations

    Serve as the primary contact for escalations from homeowners, HOAs, and property managers

    Provide timely updates, manage expectations, and resolve concerns throughout the project lifecycle

    Oversee warranty and punch list work as required to ensure satisfaction

    Materials & Equipment Management

    Lead scheduling of material deliveries, dumpsters, equipment, and site access.

    Coordinate logistics with suppliers, internal teams, and property managers to ensure smooth job flow.

    Track material usage and inventory to avoid delays and reduce waste.

    Ensure crews have access to all necessary tools, equipment, and resources for daily production.

    Compliance & Safety

    Enforce OSHA regulations and internal safety protocols

    Conduct jobsite safety inspections and participate in regular toolbox talks.

    Maintain accurate documentation for inspections, insurance, and regulatory compliance

    Ensure crews use proper PPE and follow safety procedures at all times

    Promptly report and document any accidents, incidents, or safety hazards.

    Internal Coordination & Buildertrend Management

    Work with the Office Production Manager in building out jobs in Buildertrend: Create and publish project schedules, Enter scope-specific milestones and workflows, Submit purchase orders for materials and subcontractors, Monitor progress updates, field photos, and job communication logs

    Assist with procurement tracking and vendor coordination for long lead-time items.

    Collaborate with internal teams (Permits, Inspections, & Customer Service) to support smooth project setup and closeout.

    Qualifications

    Required:

    Extensive experience in roofing, construction project management, or field supervision

    Strong knowledge of asphalt shingle roofing systems (installation and inspection)

    Proven ability to lead multiple crews and manage complex jobsite logistics

    Strong organizational, problem-solving, and communication skills

    Valid driver’s license and clean driving record

    Ability to work at heights and in various weather conditions

    Hands-on, field-oriented leadership style with a desire to grow into a divisional leadership role

    Comfortable working at heights, including climbing ladders and accessing slope roofs as part of daily duties

    Preferred:

    Bilingual – Fluent in both English and Spanish (highly preferred)

    Experience in multifamily and/or HOA roofing projects

    OSHA 10 or OSHA 30 certification

    Familiarity with Buildertrend or similar construction CRMs

    Experience working with property managers, engineers, and HOAs

    Key Competencies

    Team leadership and project management coordination

    Clear, professional communication (verbal and written)

    Ownership mentality with strong follow-through

    Ability to manage time-sensitive operations under pressure

    High attention to detail, especially around safety and quality

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SRS - Toolbelt.