Benefits:

Opportunity for advancement

Training & development

Bonus based on performance

Company car

Health insurance

Voda Cleaning & Restoration of Chicago West is growing rapidly, and we are looking for a hands-on Operations Manager to help lead our team and support the next phase of our growth.

This is an opportunity for someone who wants more than a traditional management role. You will work directly with ownership, lead field technicians, oversee restoration and cleaning projects, improve processes, and help build a high-performing operation.

We are looking for a leader who takes ownership, solves problems, develops people, and is willing to lead from the front. This is not a desk-only position. The Operations Manager should be comfortable visiting job sites, communicating with customers, reviewing documentation, managing crews, and stepping into the field when needed.

Benefits & Perks

Competitive salary

Performance-based bonus opportunity

Company vehicle

Health benefits

Paid time off

Paid training and industry certifications

Leadership growth opportunities

Direct access to ownership

Opportunity for advancement as the company grows

Responsibilities

Lead, schedule, coach, and develop field technicians

Oversee daily water restoration, mold remediation, carpet cleaning, and related service operations

Manage projects from initial inspection through completion

Conduct job-site inspections and quality-control checks

Ensure work meets company, IICRC, and safety standards

Assist field crews when additional leadership or support is needed

Communicate with homeowners, property managers, commercial customers, adjusters, and vendors

Ensure accurate job documentation, including photos, moisture readings, drying logs, equipment placement, and project notes

Train technicians on restoration procedures, cleaning techniques, equipment, safety, documentation, and customer service

Assist with estimating, job costing, project planning, and production management

Monitor job profitability, labor utilization, equipment usage, and customer satisfaction

Manage company vehicles, equipment, warehouse inventory, and supplies

Assist with recruiting, onboarding, and developing technicians

Participate in an after-hours/on-call rotation for emergency restoration work

Work directly with ownership to achieve operational, revenue, and profitability goals

Qualifications

Experience in restoration, cleaning, construction, home services, or field operations

Previous experience leading technicians, crews, or projects preferred

Strong leadership and communication skills

Excellent organization and time-management abilities

Strong customer-service mindset

Ability to manage multiple projects and changing priorities

Comfortable working in a fast-paced, hands-on environment

Strong attention to detail, documentation, safety, and job quality

Willingness to assist in the field when necessary

Valid driver’s license with an acceptable driving record

Comfortable using CRM, scheduling, estimating, and project-management technology

Preferred Experience & Certifications

Experience or certifications in the following areas are a plus:

IICRC WRT

IICRC AMRT

Xactimate

Water mitigation and structural drying

Mold remediation

Don’t have every certification listed? We still want to hear from you. We are willing to invest in additional training and certifications for the right candidate.

Who Will Succeed in This Role?

The right person will enjoy leading people, solving problems, taking ownership, serving customers, and helping build a growing company.

About Voda Cleaning & Restoration

Voda Cleaning & Restoration provides professional residential and commercial cleaning and restoration services, including water damage restoration, mold remediation, carpet and upholstery cleaning, tile and grout cleaning, and related property services.

Voda Cleaning & Restoration of Chicago West is locally owned and operated and serves communities throughout Chicago’s western suburbs.

We are growing quickly, and our next Operations Manager will have the opportunity to play a meaningful role in shaping the future of the business.

If you are looking for a leadership opportunity where your performance, ideas, and work ethic can make a real impact, apply today.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.