We Offer

Medical insurance

Dental Insurance

Vision insurance

401K retirement with company match

Vacation, paid time off

Company-provided workwear, cell phone, tablet

Company-paid sales training

Additional Culligan Corporate Subject Matter Expert training offered

Employee discounts for Culligan in-home products

Additional perks are also available

Position Overview

Culligan seeks an individual experienced in customer-focused positions to act as an Office Secretary. This position reports to the dealership's general manager and is responsible for managing all service and route personnel. The Office Secretary will implement policies, procedures, and systems to ensure efficient and effective customer service that exceeds the customer's expectations.

Responsibilities

Supervise daily operations for Service Technicians and Route Drivers

Manage efficient routing of deliveries and service calls

Enter customer billing information and create invoices, tickets, work orders and customer charges.

Posting customer payments

Answer customer phone calls

Review and enter all daily service work and deliveries in office software

Maintain performance standards for call-backs, stops per day, and overall productivity

Contact customers for delivery and service appointments

Respond promptly to all customer inquiries, including any negative customer situations

Adhere to and uphold all company safety guidelines and safe work practices

Qualifications

1-3 years of secretarial experience

Customer service background preferred

Working knowledge of Microsoft Office programs, specifically Excel, Outlook, and Word

Valid driver’s license and all state-mandated special motor vehicle operations certificates

Strong communication and customer service skills

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.