Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k) matching

Location: South Windsor, Manchester, Glastonbury, East Hartford & Ellington Territory

Compensation: $90,000–$110,000 Base Salary + Performance Bonus

Expected Total Compensation: $110,000–$175,000+

Help Build Connecticut's Next Great HVAC Company

This is not a typical Operations Manager position.

One Hour Heating & Air Conditioning is launching a new Connecticut operation, and we are looking for a leader to help build the business, develop the team, and create the systems that drive long-term success.

You will work directly with ownership as a member of the founding leadership team. This role offers a clear path toward General Manager and future executive leadership opportunities as the company grows.

If you are looking to maintain the status quo, this may not be the right fit.

If you want to build something meaningful, develop people, drive results, and help shape the future of a growing organization, we want to talk.

Why Join Us?

Founding leadership team opportunity

Direct partnership with ownership

Clear General Manager succession path

Significant advancement opportunities

Veteran-owned, mission-focused culture

Industry-leading One Hour brand

Performance-based compensation tied to results

Opportunity to make a visible impact

Career Path

Operations Manager → General Manager → Multi-Location General Manager → Regional Operations Manager → Vice President of Operations

Position Summary

The Operations Manager is responsible for profitability, operational performance, customer satisfaction, employee development, safety, and execution across service, installation, dispatch, customer service, fleet, and inventory operations.

This individual must be both a strong leader and a builder.

Key Responsibilities

Lead daily branch operations

Drive revenue growth, profitability, and gross margin performance

Recruit, develop, and retain top talent

Improve operational systems and workflows

Optimize scheduling, workforce planning, and technician utilization

Monitor KPIs and financial performance

Lead safety and compliance initiatives

Conduct field observations and quality inspections

Resolve escalated customer issues

Manage vendor, fleet, and inventory performance

Qualifications

Required

Leadership experience managing service, trades, construction, mechanical services, or field-service operations

Proven success leading teams and improving performance

Strong financial and business acumen

Workforce planning and scheduling experience

Excellent communication and leadership skills

Valid driver's license

Highly Preferred

Residential HVAC industry experience

HVAC service and installation leadership experience

Experience managing technicians, installers, dispatch, and customer service teams

ServiceTitan experience

EPA or NATE certifications

Franchise operations experience

Multi-location leadership experience

Compensation & Benefits

$90,000–$110,000 Base Salary

Annual Bonus Opportunity

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Holidays & PTO

Leadership Development Programs

Continuing Education & Training

Company Vehicle or Vehicle Allowance

Technology Package

About Us

DDS Legacy Group is a service disabled veteran-owned company focused on building enduring businesses through operational excellence, leadership development, and exceptional customer service.

We are building a high-performance HVAC organization where leaders are developed from within and employees have the opportunity to grow alongside the company.

If you are a builder, coach, and operator who wants to help create something special from the ground up, we encourage you to apply.