Wine & Spirits Import & Distribution The Business Operations Manager oversees the operational lifecycle of Grapejuice Group’s wine and spirits import and distribution business, ensuring the efficient movement of product from international producers to U.S. distributors. This role sits at the center of the company’s operations and works closely with executive leadership, producers, distributors, logistics partners, and compliance providers to coordinate inventory, shipments, regulatory requirements, and operational systems. The ideal candidate is highly organized, proactive, and enterprising. Ideally, we are looking for someone who takes ownership of systems and processes and is constantly looking for ways to improve how the business operates. Grapejuice Group is passionate about wine, spirits, and the people behind them. We are building a team of like-minded individuals who care deeply about quality, relationships, and the long-term success of the producers we represent. Responsibilities: Inventory & Logistics • Manage inventory across East and West Coast warehouses • Track incoming shipments, containers, and inventory in transit • Monitor depletion rates and maintain forward-looking inventory projections • Coordinate inter-warehouse transfers and replenishment • Audit warehouse inventory reports and monthly warehouse billing • Coordinate demand forecasting with leadership and sales teams • Maintain purchasing plans with producers based on production and shipping timelines Importing & Freight Coordination • Coordinate container shipments from international producers • Plan shipment timing in coordination with producers and inventory projections • Organize international freight, customs clearance, and domestic transport • Track shipments from origin through warehouse delivery • Manage freight forwarders, trucking companies, and warehouse scheduling • Monitor production schedules and coordinate shipment consolidation • Ensure timely pickup and delivery to avoid demurrage or port delays Order Processing & Distributor Support • Process distributor purchase orders through the company CRM system • Coordinate order fulfillment with warehouse partners • Manage direct-import orders and coordinate delivery timelines • Resolve delivery issues and maintain communication with distributors and warehouses • Coordinate sample shipments and distributor support initiatives Compliance & Regulatory • Coordinate customs clearance documentation with brokers • Manage CBMA filings and applicable duty/tax reporting • Maintain compliance with federal and state alcohol regulations • Coordinate COLAs and state product registrations • Maintain a compliance calendar tracking regulatory deadlines and renewals Distributor & Producer Coordination • Manage distributor operational relationships and respond to requests • Track depletion reports and distributor performance • Coordinate pricing updates and special programs • Serve as operational liaison with international producers • Coordinate purchase orders, shipment schedules, and inventory planning Systems & Operational Development • Maintain accurate inventory, pricing, and product data across company systems • Ensure CRM and accounting systems remain synchronized • Generate operational reports for leadership • Develop and improve operational workflows and documentation • Identify operational inefficiencies and implement process improvements Key Relationships This role works closely with: • International wine producers • Freight forwarders and trucking companies • Customs brokers and compliance consultants • Warehouse and logistics partners • S. distributors and sales teams • Internal accounting and leadership teams Qualifications: • Experience in wine importing, beverage distribution, logistics, or supply chain operations required • Experience coordinating international shipments and freight logistics • Beverage alcohol compliance experience strongly preferred • Experience working with multi-state distributor networks preferred • Strong organizational and project management skills • Ability to manage multiple operational processes simultaneously • Excellent communication and relationship management skills • Experience with CRM, inventory, and accounting systems (QuickBooks, Vinosmith, Fintech, or similar) preferred • Valid passport and ability to travel internationally occasionally to visit producers and support company initiatives Ideal Candidate: • An enterprising self-starter who takes ownership of their work • Constantly looking for ways to improve systems and processes • Comfortable operating in a fast-growing, evolving company • Passionate about wine and spirits and excited to work with producers and industry partners • Interested in growing with the company and helping shape its future operational structure Compensation: $70,000 - $85,000 yearly

• Inventory & Logistics • Manage inventory across East and West Coast warehouses • Track incoming shipments, containers, and inventory in transit • Monitor depletion rates and maintain forward-looking inventory projections • Coordinate inter-warehouse transfers and replenishment • Audit warehouse inventory reports and monthly warehouse billing • Coordinate demand forecasting with leadership and sales teams • Maintain purchasing plans with producers based on production and shipping timelinesImporting & Freight Coordination • Coordinate container shipments from international producers • Plan shipment timing in coordination with producers and inventory projections • Organize international freight, customs clearance, and domestic transport • Track shipments from origin through warehouse delivery • Manage freight forwarders, trucking companies, and warehouse scheduling • Monitor production schedules and coordinate shipment consolidation • Ensure timely pickup and delivery to avoid demurrage or port delaysOrder Processing & Distributor Support • Process distributor purchase orders through the company CRM system • Coordinate order fulfillment with warehouse partners • Manage direct-import orders and coordinate delivery timelines • Resolve delivery issues and maintain communication with distributors and warehouses • Coordinate sample shipments and distributor support initiativesCompliance & Regulatory • Coordinate customs clearance documentation with brokers • Manage CBMA filings and applicable duty/tax reporting • Maintain compliance with federal and state alcohol regulations • Coordinate COLAs and state product registrations • Maintain a compliance calendar tracking regulatory deadlines and renewalsDistributor & Producer Coordination • Manage distributor operational relationships and respond to requests • Track depletion reports and distributor performance • Coordinate pricing updates and special programs • Serve as operational liaison with international producers • Coordinate purchase orders, shipment schedules, and inventory planningSystems & Operational Development • Maintain accurate inventory, pricing, and product data across company systems • Ensure CRM and accounting systems remain synchronized • Generate operational reports for leadership • Develop and improve operational workflows and documentation • Identify operational inefficiencies and implement process improvementsKey RelationshipsThis role works closely with: • International wine producers • Freight forwarders and trucking companies • Customs brokers and compliance consultants • Warehouse and logistics partners • S. distributors and sales teams • Internal accounting and leadership teams