Operations Manager Insurance Construction

Paul Davis Restoration of San Antonio TX

Operations Manager Insurance Construction

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    About Us

    At Paul Davis Restoration, we help people recover from disasters. Whether it's fire, water, storm, or mold, our team restores homes and businesses quickly, professionally, and with care. We’re known for doing the job right and creating a great experience for our customers during a stressful time.

    Who We’re Looking For

    We’re hiring an Operations Manager to lead and scale our Reconstruction Department alongside ownership.

    This is a high-level leadership role.

    We’re looking for someone who:

    Has led teams

    Has likely owned or operated a construction business

    Understands both field execution and financial performance

    Can build structure, enforce accountability, and drive results

    Is tired of wearing every hat and wants to focus on running a strong operation

    If you’ve been responsible for everything — sales, production, hiring, cash flow — and want to step into a role where you can lead without the chaos, this is that opportunity.

    What You’ll Do

    Oversee all reconstruction operations (PMs, field staff, subcontractors)

    Set and enforce standards for production, quality, and communication

    Own department performance: revenue, gross profit, and efficiency

    Build systems and processes that create consistency and scalability

    Review and manage job costing, budgets, and financial KPIs

    Coach and develop Project Managers and team members

    Step into high-risk or complex jobs to guide direction and outcomes

    Ensure an exceptional customer experience across all projects

    Partner with ownership on strategy, hiring, and growth planning

    This role is operations leadership + performance ownership

    The Right Person Likely Has

    8–12+ years in reconstruction, restoration, or residential construction

    Proven experience leading teams and/or running a business

    Strong understanding of job costing, margins, and financial controls

    Experience managing multiple PMs and crews simultaneously

    Ability to create systems, not just work within them

    Confidence making high-level decisions in ambiguous situations

    High standards for accountability, communication, and execution

    What Makes This Role Different

    You don’t have to generate leads — we provide consistent work

    You don’t have to manage AR, payroll, or back-office chaos

    You inherit a team — and have the authority to improve it

    You’ll help shape how the department operates and grows

    You’ll work directly with ownership with real decision-making power

    We’re not looking for someone to maintain — we’re looking for someone to build and optimize.

    Culture & Expectations

    We value:

    Direct, honest communication

    Accountability without excuses

    Ownership mindset

    Profitability with integrity

    Customer-first thinking

    Compensation & Benefits

    Competitive salary + performance-based bonus/commission

    Company vehicle or vehicle allowance

    Paid time off & holidays

    Health, dental, and vision insurance

    401(k) with matching

    Growth opportunities within a locally owned, nationally supported company

    Working Conditions & Physical Requirements

    The physical environment requires working in both indoor and outdoor conditions. This role may include job site visits requiring use of personal protective equipment. Ability to stand, walk, bend, climb stairs, and occasionally lift up to 50 pounds is required.

    Paul Davis Restoration is an equal opportunity employer.