Operations Manager

PIRTEK Kansas City

Operations Manager

Kansas City, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    PIRTEK KCMO, is part of PIRTEK USA, the nation’s leading provider for on-site hydraulic and industrial hose replacement and is hiring for the position of Operations Manager.

    Job Description: The Operations Manager will report to the company owner, assist in hiring Mobile Field Mechanics (MSST's), oversee, support, and dispatch Mobile Field Mechanics (MSST's) when and where they are needed and perform field work on a fill-in basis to ensure customers get the high standard of service delivered by PIRTEK. The role includes the opportunity to help drive revenue growth through sales activities and customer development.

    A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This position gives the opportunity to work closely and communicate with all team members and drive the growth of the business. Playing a pivotal role in customer service and problem-solving, the Operations Manager ensures customers receive the highest quality and timely responses for service needs to get their equipment back up and running.

    Responsibilities:

    Primary customer contact for counter sales and walk-in sales

    Coordinate, dispatch and support Mobile Field Mechanics (MSST's)

    Oversee ERP platforms to track/manage materials, inventory, and company-vehicle maintenance program

    Establish and grow counter sale revenues

    Qualifications:

    Experience in a Supervisory Role

    Experience working with ERP system(s)

    Strong Computer Skills

    Mechanically Inclined

    Good Communication Skills

    Benefits: Competitive pay

    Incentive pay based on attaining sales volume targets

    Certified training

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.